Christopher Raper Email & Phone Number

Fredericksburg, Va, Us

Lynchburg, Virginia, United States

Monitored and responded to daily cybersecurity incidents and alerts through Azure Sentinel and SentinelOne platforms, facilitating rapid identification and resolution of compromised accounts, password spray attempts, and other alert typesAchieved 90-95% remediation rate with team on High/Critical AlertsRemediated phishing campaigns targeting high-level university personnel or organization-wide as large as 85,000+ emails

Lynchburg, Virginia, United States

Executed over 40 system and application vulnerability scans using Qualys VMDR and WAS, and collaborated with various teams for effective remediation efforts, significantly reducing the attack surface in over 80 web applications.Developed a Python script to identify and document web application redirects, resulting in a streamlined web infrastructure and reduced overall attack surface by eliminating redundant web applicationsTriaged high severity vulnerabilities on servers and endpoints for higher education institution serving 15,000 on campus students and over 100,000 online students, driving efficient resolution and risk mitigation strategies

Lynchburg, Virginia Area

Serviced University employee/student laptops and desktop computers for issues/updatesAddressed a wide variety of software and driver-related issuesProvided troubleshooting for a range of technical problemsPerformed full OS installs of Windows and Linux on various systemsCommunicated one-to-one to understand customers concerns and explain solutions

Woodbridge, Virginia

Provided customer support and diagnostics of desktop, printer, and LAN connectivityExecuted Hardware and Software Updates, preventative maintenance Ensured Microsoft Office/Windows operability, map drives and manage local SAN