Service Operations Engineer
CurrentDevelop and monitor customer experience metrics and drive resolution on customer impacting technical issues.
Jun 2024 - Present
AeroLeads people directory · profile
Christopher Miles Email & Phone Number
Service Engineer at Ring with expertise in backend development, technical support, and data analytics
at
Ring
1 work email found
@ring.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Engineer at Ring with expertise in backend development, technical support, and data analytics
Location
Sheffield Lake, Ohio, United States
Company size
Who is Christopher Miles? Overview
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Quick answer
Christopher Miles is listed as Service Engineer at Ring with expertise in backend development, technical support, and data analytics at Ring, a with 1505 employees, based in Sheffield Lake, Ohio, United States. AeroLeads shows a work email signal at ring.com and a matched LinkedIn profile for Christopher Miles.
Christopher Miles previously worked as Service Operations Engineer at Ring and Cloud Software Engineer at Ring. Christopher Miles holds Associate Of Science - As, Information Technology And Networking, 3.65 from Devry University.
Company email context
Email format at Ring
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{first}.{last}@ring.com
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AeroLeads found 1 current-domain work email signal for Christopher Miles. Compare company email patterns before reaching out.
Profile bio
About Christopher Miles
A technical generalist driven to solve customer, business, and technical problems
Listed skills include Technical Support, Copywriting, Seo Copywriting, Digital Copywriting, and 11 others.
Current workplace
Christopher Miles's current company
Company context helps verify the profile and gives searchers a useful next step.
Ring
6 roles
Christopher Miles work experience
A career timeline built from the work history available for this profile.
Aug 2022 - Sep 2024
Cs Trending Manager
Lead a team that identifies, validates, isolates, escalates, documents, tracks and collaborates to find resolutions to bugs, critical issues and outagesPromote, train, schedule and coach team membersDevelop and document standard operation proceduresIdeate and execute structure and process improvements within CS Trend and throughout the organizationProvide technical support and consultation for team members at all levels of the organizationRegularly communicate with senior technical managers to prioritize outstanding issuesLead mass communication efforts internally across all departments and externally when neededUtilize reporting tools in ticketing systems, call software and other systems to identify issue trendsUtilize SQL and analytics tools to create team and technical metricsConsult with developers on how to improve the overall customer experience
Jan 2017 - Aug 2022
Level 2 Technical Support Agent
Develop and document department procedures and standardsCraft and execute reporting metricsSupport agents handling difficult technical issues with Wi-Fi security productsProject ManagementCreate technical documentation to fill knowledge gaps in the department and company wideDevelop and facilitate Interdepartmental TrainingFounded trending team to validate, communicate, and follow technical trends through to resolutionTest, select, design and lead development for a comprehensive step-by-step troubleshooting guide for a variety of common issues
Oct 2015 - Oct 2016
Technical Support Representative
Cox Communications
Resolve customer inquiries and issues with television, internet, phone and home security services.Self-manage performance metrics
Aug 2013 - Aug 2015
Customer Service
Provide customer service, technical support, and sales services for a major JD Power and Accociates award winning companySelected Accomplishments:High customer service quality scores70% sales close rate on sales related callsTop 5 lowest call resolution time
Mar 2010 - Apr 2011
Team & coworkers
Colleagues at Ring
Other employees you can reach at ring.com. View company contacts for 1505 employees →
BH
Baron Hardy
Colleague at RingBuckeye, Arizona, United States
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BF
Bruce Farmer
Colleague at RingPeoria, Arizona, United States
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MM
Matt Mcgovren
Colleague at RingDenver, Colorado, United States
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JD
Jimmy Dirado
Colleague at RingGreater Philadelphia, United States
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RW
Rich Way
Colleague at RingNashville Metropolitan Area, United States
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JW
Jonathan Wettgen
Colleague at RingLos Angeles Metropolitan Area, United States
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TB
Tylor Brown
Colleague at RingUnited States
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JG
Jason Goodman
Colleague at RingSurprise, Arizona, United States
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FL
Fion Liu
Colleague at RingTaoyuan City, Taiwan, Province Of China
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MK
Musu Kamara
Colleague at RingLaveen, Arizona, United States
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Baron Hardy
Colleague at RingBuckeye, Arizona, United States
View →
BF
Bruce Farmer
Colleague at RingPeoria, Arizona, United States
View →
MM
Matt Mcgovren
Colleague at RingDenver, Colorado, United States
View →
JD
Jimmy Dirado
Colleague at RingGreater Philadelphia, United States
View →
RW
Rich Way
Colleague at RingNashville Metropolitan Area, United States
View →
JW
Jonathan Wettgen
Colleague at RingLos Angeles Metropolitan Area, United States
View →
TB
Tylor Brown
Colleague at RingUnited States
View →
JG
Jason Goodman
Colleague at RingSurprise, Arizona, United States
View →
FL
Fion Liu
Colleague at RingTaoyuan City, Taiwan, Province Of China
View →
MK
Musu Kamara
Colleague at RingLaveen, Arizona, United States
View →
3 education records
Christopher Miles education
Associate Of Science - As, Information Technology And Networking, 3.65
Education record
High School Equivalency March
Bachelor Of Science - Bs, Computer Information Systems, 3.5
FAQ
Frequently asked questions about Christopher Miles
Quick answers generated from the profile data available on this page.
What company does Christopher Miles work for?
Christopher Miles works for Ring.
What is Christopher Miles's role at Ring?
Christopher Miles is listed as Service Engineer at Ring with expertise in backend development, technical support, and data analytics at Ring.
What is Christopher Miles's email address?
AeroLeads has found 1 work email signal at @ring.com for Christopher Miles at Ring.
Where is Christopher Miles based?
Christopher Miles is based in Sheffield Lake, Ohio, United States while working with Ring.
What companies has Christopher Miles worked for?
Christopher Miles has worked for Ring, Ring.Com, Cox Communications, and Teletech.
Who are Christopher Miles's colleagues at Ring?
Christopher Miles's colleagues at Ring include Baron Hardy, Bruce Farmer, Matt Mcgovren, Jimmy Dirado, and Rich Way.
How can I contact Christopher Miles?
You can use AeroLeads to view verified contact signals for Christopher Miles at Ring, including work email, phone, and LinkedIn data when available.
What schools did Christopher Miles attend?
Christopher Miles holds Associate Of Science - As, Information Technology And Networking, 3.65 from Devry University.
What skills is Christopher Miles known for?
Christopher Miles is listed with skills including Technical Support, Copywriting, Seo Copywriting, Digital Copywriting, Project Management, Fast Turnaround, Essays, and Data Analysis.
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