Christopher Millar Email & Phone Number

Antioch, IL, US

Greater Chicago Area

Develop customer experience solutions to align with customer’s business outcomes. Outcomes identified through customer discovery conversations, formal workshops and customer research. Articulate solution value through client specific use cases, product demonstrations and targeted proposals.  Collaborate on complex solutions involving multiple product and.

• Creative, resourceful, polished and professional, with an extensive knowledge of advanced voice and data products. Meet with customers and Account Executives to review potential solutions, uncovered customer.
• Meet with potential and existing customers to gather information and requirements.
• Assist in closing potential opportunities and presenting to customers.
• Demonstrations of equipment and EBC visits.
• Document requirements for Design Engineering.
• Validate Designs and work with Design Engineering to provide complete solutions.

Role-model System Engineer skills in Unified Communications, Call Center Applications continuously developing specialization in emerging technologies and competitive analysis. Possess In-depth knowledge of most UC, Call Center technologies, common Enterprise software and ISV suites. Highly experienced in assigned solutions, including product programming.

Provide pre-sales support to the AT&T Account Team and work directly with customers in a consultative selling role.Provide detailed engineering, configuration and pricing support for sales channels on complex IPT solutions, such as Avaya Aura, Nortel CS1000, Shoretel and Alcatel Lucent.Develop network diagrams, IP Addressing Design, detailed SOW.