Eric Swanson Email & Phone Number

Sterling, CT, US

United States

In my current role, I handle a wide range of telephony products, with a primary focus on the Avaya Aura portfolio. This includes managing and installing Communication Manager, System Manager, Session Manager, AES, Session Border Controllers, Remote Worker, Breeze, AADS, ADS, and other Avaya aura systems. My daily responsibilities involve pre-sales design.

• Job duties at Integration Partners A ConvergeOne Company Include some of the following…
• Installation and configuration of Avaya Communication Manager, System Manager, Session Manager, Session Boarder Controllers, Remote Worker, Avaya Aura Messaging and Avaya gateways such as G250/350/430/450/650 for.
• Installation of various VoIP phones, SIP devices and H.323 devices.
• User training for both the Administrators of each site as well as the… Show more Job duties at Integration Partners A ConvergeOne Company Include some of the following…
• User training for both the Administrators of each site as well as the users whom will be using this technology to become more efficient in their daily activities.
• Help plan, design and install telephony solutions for each customer based on their needs.

Lexington, MA

• Job duties at Integration Partners Include some of the following…
• Installation and configuration of Avaya Communication Manager, System Manager, Session Manager, Session Boarder Controllers, Remote Worker, Avaya Aura Messaging and Avaya gateways such as G250/350/430/450/650 for.
• Installation of various VoIP phones, SIP devices and H.323 devices.
• User training for both the Administrators of each site as well as the users whom… Show more Job duties at Integration Partners Include some of the following…
• User training for both the Administrators of each site as well as the users whom will be using this technology to become more efficient in their daily activities.
• Help plan, design and install telephony solutions for each customer based on their needs.

Putnam, CT

• Implementation and configuration of Avaya Aura, IPOffice and Partner Systems
• Maintenance and configuration of all Cisco unified call manager systems.
• Monitor and maintain all Ascom wireless phones.
• Monitor network, telephony, and security systems.
• Monitor wiring closets and telephony systems
• Maintain wired, and wireless networks, telephony, firewalls and access gateways.

06260

• Information Technology Specialist for Day Kimball Healthcare.
• To provide support for all system architecture, Network support and telecommunications.
• Assist in various projects such as telecommunications upgrade, construction requirements for small offsite locations to upgrade wiring, network, telephony, VPN other network connectivity for work flow requirements.
• Medium/large scale technology rollouts, including tablets, laptops, desktops, printers and other various healthcare… Show more Information Technology Specialist for Day Kimball Healthcare.
• Medium/large scale technology rollouts, including tablets, laptops, desktops, printers and other various healthcare specific technologies.
• Electronic Medical Record upgrades for Electronic Health Information using Athena for the main campus plus 14 off site locations.

Mashentucket, CT

Responsible for providing on site end-user support services to Tribal & the Gaming Resorts Casino facilities, by performing first level PC maintenance by troubleshooting and maintaining of various hardware and Data Closet. Provided solutions to operational problems of Computer Hardware & Software, Wired & Wireless Data and Voice Communications to PBX.

Avaya Implementation

Course Details: • Differentiate the Communication Manager role in large solution configurations when SIP endpoints are used/not used •.

Computers

Activities and Societies: COMPtia A+ Certification