With Over 10-years experience in the fast-paced, high volume restaurant industry, I have consistently increased sales and guest counts. Been recognized for excellent interpersonal skills. Characterized by former employers as an exceptionally reliable individual. This made me a demonstrated team leader. Been recognized as one of the top ten restaurant Co-managers in a over 50 unit chain in the southwest coastal Fl. region. Receiving the "CO-MANAGER OF THE YEAR AWARD" 2003-04 for improving overall sales from a unit that averaged $27,000 to one of the top performing stores in the area with an increase of over 20,000 a week! Worked with four different awarded management teams within the company, in separate locations, improving company ratings from "C,D and even F" scored units to "A & B" ranked units which allowed me to hire and train new members of management. Proficient in overseeing daily operations including sales, staffing and targeted dollars, thereby increasing sales effective management and supervisory capacity , including the encouragement of a squad atmosphere utilizing excellent coaching and communication skills, in combination acquirement , in compounding with motivational tools. Proficient at developing and implementing policies and procedures. Monitored daily menu preparation, tracking trailing buying habits and preferences of local guest to be used in conjunction with product planning/ordering. Investigated and resolved food quality tone and service complaints. Ensured compliance obligingness to Department of Health standards concerning raw and cooked food products as well as kitchen sanitation. Effectively demonstrated the ability to control payroll without sacrificing guest satisfaction resulting in impressive sales. Adept at delivering personal attention care to customers ensuring a high level of satisfaction, to generate repeat clientele and encourage oral cavity