Christopher Milton Email & Phone Number

Elizabeth, Co, Us

San Mateo, California, Us

Redwood City, Ca, Us

Redwood City, Ca, Us

San Francisco, California, Us

Omaha, Ne, Us

Denver, Colorado, Us

Greenwood Village, Co, Us

Miami, Fl, Us

Working knowledge of: PowerShell; Active Directory; MS Exchange 2007/10/13; VMWare ESX and Datacenter products; TCP/IP networking; TCP/IP, DHCP, DNS, WINS, GPO, Logon Scripts; Microsoft IIS; System and Application patching using WSUS or other Enterprise tools; Microsoft Terminal services; Citrix XenApp; SMTP services including proactive anti-spamming/virus control and prevention; Shared application and data file management; Performance tuning of authentication replication and applications across a WAN; Network Printing Services; Microsoft applications databases and services; Server and service failover, MS clustering and replication; Disaster Recovery and business continuity planning; MS products including: Office, Exchange, CRM, SQL Server, Visio, Project and other Windows-based services and user applications; MS SQL Server

Miami, Fl, Us

Perform second level diagnosis of all escalated end user trouble calls and performs first and second level systems problem identification, dispatching and resolution. Analyze, upgrade, troubleshoot, maintain and repair computer systems hardware, software and peripherals. General Windows Administration, advanced knowledge of local area networks and Citrix client support, and Microsoft application support. BES Administration, Blackberry device support, SCCM Administration, Software Packaging and Deployment. Provide Support for Apple products.

Miami, Fl, Us

Originating, analyzing, and programming mortgage documents in the programming language Scheme, for use by the mortgage origination software Destiny. Designing, and manipulating forms and legal documents in I-32 Form Designer tool, preparing, coding and implementing in mortgage banking software. Creating technical documentation for all programming requests and updates. Manage and maintain report scheduling for company wide distribution with up to 350 target recipients. Create and manage user accounts and permissions on Business Objects Enterprise Management Console. Manage scheduled instances of Crystal Reports/Web Intelligence Reports on Business Objects Enterprise Management Console and through APOS InfoScheduler.

Miami, Fl, Us

Troubleshooting hardware including (but not limited to), desktop PCs, laptops, printers, scanners, digital senders, cellular cards. Troubleshooting mortgage software systems such as Destiny, and the document imaging system Acorde; analyzing and troubleshooting electronically entered loan applications, underwriting and closer documentation; Running reports and managing accounts on AS400 systems, and Crystal Enterprises; Troubleshooting, and managing Lotus Notes accounts. Managing Transact SQL/SQL Databases.

Desktop rollout; upgrading +200 end-users from Win2K to WinXP in a mixed mode (NT/2000) domain; Monitoring major telecommunications systems in a 24/7 NAP; Troubleshooting internationally based network systems, including high security US Government systems (routers, switches) at international US embassies; Troubleshooting major telecom carrier equipment including but not limited to routers, switches, interconnectivity stations where telecom carriers connect and share traffic with other telecom companies internationally; Windows Administration in a mixed NT/2000 network for +/-200 users migration to full Active Directory based domain; Assited in the Administration of Exchange server; Management of anti-virus server based applications; Management of Blackberry Enterprise Server, Desktop/laptop hardware/software troubleshooting; General end-user support, maintaining Cisco based WAPs (including upgrades and firmware changes); Management of human resources applications, Management of Service Delivery ticketing systems including Remedy.

Round Rock, Texas, Us

Troubleshooting hardware for high-end desktop/laptop/servers in a mass production environment; Assembly of high-end desktop, laptop, and server based systems; Maintaining documented knowledge base of hardware/software resolutions for production equipment.