Over 15 years leadership and management experience, excellent oral and written communication skills, and exceptional skill with Windows Microsoft Office. Primarily responsible for marketplace performance, monitoring how the business is doing compared to others in the region. Ability to identify gaps and develop tactics to improve overall business production and performance. Involved in understanding our customer's experience, pushing their teams to improve and enhance their interactions with customers. Leadership concentration on internal operations, improving processes, procedures, and equipment to maximize production.