-Participate in training sessions to stay well-informed about the latest technology trends and products.-Ensure a high level of customer satisfaction by addressing inquiries and concerns in a prompt and professional manner.-Voted Academy MVP by peers during onboarding phases into the Account Representative role encouraging an inclusive culture within my team.-Increased value of book of business by $475k over the course of a year-Assisted sales efforts by offering product… Show more -Participate in training sessions to stay well-informed about the latest technology trends and products.-Ensure a high level of customer satisfaction by addressing inquiries and concerns in a prompt and professional manner.-Voted Academy MVP by peers during onboarding phases into the Account Representative role encouraging an inclusive culture within my team.-Increased value of book of business by $475k over the course of a year-Assisted sales efforts by offering product information and recommendations to clients-Managed a portfolio of accounts, ensuring timely payments and resolving any issues or concerns. Ensured a high level of customer satisfaction by addressing inquiries and concerns in a prompt and professional manner-InMail and face-to-face customer meetings – Worked closely with our team of resources to advance my book of business-Developed and grew professional partnerships internal and external to CDW. Account mapped with partners regularly to build relationships and hunt leads for new business – learning new sales skills and strategies from my external network-Developed a strong understanding of renewal processes to grow business including but not limited to Autodesk, Adobe and Microsoft – growing customer business by managing their renewals strategically-Proficient at SPS, AS400, Salesforce, Word, Excel, Outlook Show less

-Provided integrated pest and moisture management solutions to residential, commercial clients throughout Tidewater community-Document and maintain records of all applications, service receipts, travel logs, and material usage-Communicated directly with customers and office staff to coordinate timely and effective services-Initiated sales of preventative maintenance packages and other services specific to client needs-Cultivated and managed on-site customer… Show more -Provided integrated pest and moisture management solutions to residential, commercial clients throughout Tidewater community-Document and maintain records of all applications, service receipts, travel logs, and material usage-Communicated directly with customers and office staff to coordinate timely and effective services-Initiated sales of preventative maintenance packages and other services specific to client needs-Cultivated and managed on-site customer relations.Monitored and evaluated the performance of new employees, providing constructive feedback and coaching as needed Show less

•Sound abilities in installing pipe/fixtures for water, heat, and drainage systems•Sound abilities in installing Luxury Vinyl Tile, Luxury Vinyl Planks, & hardwood•Able to estimate material costs, equipment costs, and labor time•Organized and maintained efficient and accurate records, including daily activity reports •Incredible customer relations

•Coordinate and implement a weekly work schedule for all employees•Achieved monthly goals in sales, average gross, volume, payroll % and cars per man hour •Maintained the proper levels of inventory needed for materials in relation to the estimated amount of monthly volume•Cultivate and manage positive relationships with customers and coworkers•Responsible for overseeing daily store operations•Interview, train and mentor new hires•Drive sales and negotiate additional car… Show more •Coordinate and implement a weekly work schedule for all employees•Achieved monthly goals in sales, average gross, volume, payroll % and cars per man hour •Maintained the proper levels of inventory needed for materials in relation to the estimated amount of monthly volume•Cultivate and manage positive relationships with customers and coworkers•Responsible for overseeing daily store operations•Interview, train and mentor new hires•Drive sales and negotiate additional car wash packages•Managed damage claims Show less

•Managed sales, distribution, and merchandising of Red Bull Energy Drinks in the Newport News, Hampton, and Norfolk areas•Analyzed sales history and forecasts in order to properly service local, and corporate, businesses •Negotiated and coordinated with department managers to place point of purchase displays and promotions in various areas in order to drive sales and gain prospective customers