As the Chief of Staff at Via Dolorosa Recovery, I manage our day-to-day operations and lead a talented team dedicated to helping individuals overcome substance use disorders. My job is to ensure we provide top-notch care while maintaining a compassionate and supportive environment for our clients.

As the Director of Compliance at Edgewater Recovery, I spearhead the organization's compliance efforts, ensuring adherence to legal and ethical standards critical to our operations. My role encompasses the strategic development and implementation of comprehensive compliance programs that align with industry regulations and support the organization’s objectives. I am deeply involved in monitoring regulatory affairs, interpreting new laws and guidelines, and advising on their implications for our services.My responsibilities also include risk management, where I identify, evaluate, and mitigate compliance risks, ensuring operational integrity. I lead the creation, review, and updating of policies to reflect the dynamic legal landscape, fostering a culture of accountability through targeted training programs for staff on these policies and procedures.A significant part of my job involves conducting internal audits and investigations to ensure ongoing compliance, addressing deficiencies with corrective actions. As a key liaison with regulatory bodies, I maintain open channels of communication, staying ahead of compliance trends and requirements.

As the Quality Assurance Coordinator at Edgewater Recovery, I led quality control initiatives, aligning our services with industry best practices. My work involved auditing services, identifying improvement opportunities, and implementing quality enhancement strategies. I established key quality metrics and benchmarks, fostering a culture of continuous improvement and contributing to superior service delivery.

As Facility Director at Edgewater Recovery, I oversaw the daily operations and strategic direction of the facility, ensuring optimal service delivery and operational excellence. My leadership was instrumental in streamlining processes, enhancing staff performance, and maintaining high standards of patient care. I managed budgets, oversaw facility maintenance, and ensured compliance with health and safety regulations. My focus on building a supportive and efficient work environment led to significant improvements in operational workflows and patient satisfaction.