Technologies used: Microsoft and Linux operating systems - Servers and Desktops, Microsoft server/desktop applications, Virtualisation and Local and wide area networking, Oracle 11g and 12c, Microsoft SQL Server, Postgres and Sybase databases, routers, switches, firewalls, VPN's, TCP/IP• Accountable for the overall management of global servers ensuring incidents and work requests are resolved in line with SLA's• Playing a key role in how the routine support service is delivered across… Show more Technologies used: Microsoft and Linux operating systems - Servers and Desktops, Microsoft server/desktop applications, Virtualisation and Local and wide area networking, Oracle 11g and 12c, Microsoft SQL Server, Postgres and Sybase databases, routers, switches, firewalls, VPN's, TCP/IP• Accountable for the overall management of global servers ensuring incidents and work requests are resolved in line with SLA's• Playing a key role in how the routine support service is delivered across activities such as asset, knowledge, problem management and proactive server management• Carrying out comprehensive acceptance test procedures on both hardware and software • Accountable for the installation, configuration and administration of SQL server in VMWare and standalone environments • Creating SQL backup and restores and performing standard checks, Oracle RMAN backups and restores and Oracle 11g Data Guard replication• Responsible for monitoring systems ensuring the delivery of optimum performance and capacity constraints • Working closely with developers, testing and verifying software bugs which are reported from the field• Made a significant personal contribution to the successful completion of a portfolio of projects from inception to completion • Managed the project requirements such as coordinating resources, associated documentation and making all necessary adjustments • Projects include: o eThekwini – Largest Smart and prepaid metering project for Landis+Gyr o City Power - Revenue management system implementation o Ekurhuleni Municipality – Upgrading of system moving from MSSQL to Oracle 11go Emfuleni Municipality – Upgrading billing system software and moving system to Linuxo N.V Elmar - Aruba (Caribbean) - New billing system o PPI Philippines – New billing system o NAWEC Gambia – Upgrade of current systemo SEEG Gabon - New billing system o LEC Lesotho - Upgrade of current system Show less

• Accountable for the creation, setup and deployment of a range of packages including testing environments • Responsible for the development of a range of test programs to facilitate performance improvement across both manual and automated testing• Accountable for Linux SuSE, Redhat, Ubuntu and various other flavours of Linux as web servers for eVend servers and APN configuration• Provided expert advice as required in the field resolving complex issues that cannot be resolved by the… Show more • Accountable for the creation, setup and deployment of a range of packages including testing environments • Responsible for the development of a range of test programs to facilitate performance improvement across both manual and automated testing• Accountable for Linux SuSE, Redhat, Ubuntu and various other flavours of Linux as web servers for eVend servers and APN configuration• Provided expert advice as required in the field resolving complex issues that cannot be resolved by the Project execution center personnel Show less

• Duties Software and Hardware Support for the user base of Siemens Ltd. ±(2800 Systems)• Commissioning of Win 95/98/NT/2000 Systems Country-wide• Microsoft back-end Support (Server/Network Systems: PDC, BDC, WINS, DNS, DHCP, File/Print Servers)• WAN Support (Cisco Networking Equipment, TCP/IP Fault finding, Host tables updates)• Exchange 5.5 Administration and E-mail