Manager, Digital Media Professional Services
Current-Accountable for the delivery of services for Portfolio(s) -Ensure successful execution and delivery of high-quality Professional Services, resulting in measurable business impact aligned to customer priorities and objectives, through Adobe’s contracted Services engagements in assigned Account(s).-Owns revenue management for all projects w/in the assigned Account(s), including revenue acceleration, backlog burn, expiration/extension, and alignment with Finance and Operations teams for ongoing cadence of recognizing, invoicing, and quarterly closing activities-Owns and drives consistent check-ins w/project teams to review What has been accomplished to date, Current priorities, Unlocked Capability and Value Realization, Alignment on key goals and priorities-Coordinates scheduling, staffing, onboarding & transitions executed by project team(s) and Resource Management team-Partners with Consulting practice leaders on resourcing needs, technology gaps, solution-specific pre-sales support, and BU/product team engagement-Generating Industry vertical thought leadership, driving Adobe’s focus on customer executives and public audiences, and supporting Adobe’s ecosystem of Industry expertise-Maintaining personal BDOs as per annual Services plan-Break new ground and take initiative to work in coordination w/specified partners to build a balanced pipeline and grow/evolve the business-Focal point for executive alignment w/customer partners-Accountable for internal Services strategy, communications, & execution-Build on foundation and trust furthered through successful Services delivery to drive renewal and expansion of Adobe’s services relationship with existing customers, grounded in deep understanding of customer’s objectives and familiarity w/scope, activities, and resources needed to fulfill those objectives.-Partners w/Sales Support and Operations ecosystem to successfully deliver on commitments outlined in contracts