Christopher Nuckles Email & Phone Number

Atlanta, Georgia, US

New York, NY, US

Atlanta, Georgia, US

Charlotte, North Carolina, US

Atlanta, Georgia, US

• Helping NAPA implement their RPM (Real Time Parts Management) system across their national store network. Primarily focused on the following three areas: Implementation Strategy
• How to use automation to reduce the headcount needed for conversion and improve the predictability of the conversion timeline
• Develop tools to reduce pre-conversion tasks
• Improve scalability and performance of the conversion process
• Provide a roadmap for a fully realized implementation schedule Operational Strategy
• Develop processes for RPM operations including system monitoring/alerting, escalations and issue communication

Atlanta, Georgia, US

• Responsible for development and support of ESVS (Enhanced Special Services). This system processed over $14B in transactions last fiscal year. ESVS handles special orders, install services, deliveries, BOPIS (Buy.
• SOCC - Special Order Customer Communication - used for electronic communications (eVoice, email, SMS) to customers
• Central Fulfillment - used to schedule merchandise deliveries from DCs
• COS (Customer Order Service) - used to create special orders (appliances, kitchen designs, etc) in Special Services from external systems and affiliate companies such as Home Depot Measure Services and Home Depot Quote.
• CAPS (Customer Agreement Print Service) - used to centrally generate all customer agreements

Atlanta, Georgia, US

• Responsible for the following systems including enhancement and support:
• ESVS (Enhanced Special Services) - used to handle special orders and install services
• Central Fulfillment - used to schedule merchandise deliveries from DCs
• COS (Customer Order Service) - used by Home Depot Designs systems to create special orders in Special Services
• CAWS (Customer Agreement Web Service) - used to centrally generate all customer agreements

Atlanta, Georgia, US

• Responsible for the following systems including enhancement and support:
• Kronos - Time and Attendance including a portion of payroll processing
• FAST (Labor Scheduling) – system to handle scheduling of hourly associates at Home Depot stores in the US and Canada; approximately $6B of labor payroll annually
• Legal IT systems
• Digital Imaging and Archiving

Atlanta, Georgia, US

• Managed teams ranging from 8 to 32 associates
• Managed the complete life cycle of the POS systems (charter – support) including: traditional POS, Self-Checkout, Mobile POS, Showroom POS and POS for HomeDepot.com
• Responsible for the NonStop (Tandem) development and support organization
• Point person for all cross functional initiatives that required POS participation
• Responsible for PCI and SOX compliance within the POS systems

Atlanta, Georgia, US

• Developer, Senior Developer, Lead Developer over the listed period.Provided application development and production support of various logistics systems. They included:
• Catalyst WMS and YMS
• Lumber and Carton DC systems
• Transit Facility and Transportation systems
• Import Order Management systems

US