Chris Old Email & Phone Number

Halifax, GB

Bradford, West Yorkshire, United Kingdom

York

• Managing a varied and complex portfolio of circa 250 Casualty pre-litigation files.
• Multi-sector, but primarily heavy construction, trades and leisure.
• Dealing with all aspects of the claim to include policy coverage, indemnity assessment, liability, subrogation/recovery, causation, fraud/fundamental dishonesty, quantum and costs.
• Handling claims with a value up to £150k, with a delegated authority of £75,000.
• Technical referral point to junior fee earners, providing coaching, training and guidance when required.
• Authorising claim payments.

Liverpool, United Kingdom

• Pro-actively managing a cross-sector caseload of approximately 200 pre-litigation Casualty EL, PL, product, housing disrepair and subsidence claims, holding reserves in excess of £250,000, with a delegated authority up.
• Handle Part 8 Proceedings arising from Stage 3 EL/PL Portal Claims
• Member of the Technical Unit managing a claims handling team; identifying technical training needs whilst recommending and delivering appropriate training solutions to meet performance requirements
• Complete quarterly internal audits on all claims handlers to assess the competency and training requirements, and to ensure this is aligned with business objectives, strategy and priorities
• Provide fair and reflective technical quality feedback upon each claims handler in anticipation of appraisals
• Maintain quarterly internal audit records and ensure appropriate feedback is delivered and recorded to the Operations Manager

Liverpool, United Kingdom

• Managed a caseload of approximately 450 public liability claims, predominantly PI highway tripping claims but also pothole whiplash, vehicle damage and property damage claims

Bsc (Hons), Sport, Recreation & Physical Education With Human & Applied Biology

Education record