Christopher Nash Email & Phone Number

Hartford, CT, US

West Hartford, Connecticut, United States

- Directly responsible for development of strategic IT goals, IT budget planning, business process analysis and re-engineering, disaster recovery and business continuity planning, and facilitating technology implementation for twenty-three diverse small-medium business clients including healthcare practices, law firms, tax professionals, and.

- Expertly led 40 technicians who comprised six teams each of which supported different headquarters elements; excelled in troubleshooting and appropriate escalation and resolution of all problems or issues- Tracked, managed, and maintained over $30 million dollars worth of IT equipment and infrastructure within budget to include resource planning for site.

- Planned and instructed baseline IT training including information security practices, communication security best practices, and end- user competencies for organizations of over 500 employees to include creation of artifacts, standardization of information storage and implementation of governance- Managed network and system performance, conducting.

- Managed team of five helpdesk technicians who provided IT and network support to organization of 500 employees- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness- Developed, implemented and instructed aggressive end-user training and education for entire organizations which resulted in.