Christopher Peake

Christopher Peake Email and Phone Number

eComm & Merchandising Leadership | People & Change | Program Execution @ Beyond, Inc.
Christopher Peake's Location
Renton, Washington, United States, United States
Christopher Peake's Contact Details

Christopher Peake work email

Christopher Peake personal email

n/a
About Christopher Peake

Moving to San Francisco as a struggling high school student, I faced limited opportunities and an uncertain future. While my Dad envisioned a stable path in the military, it didn't resonate with me. This pivotal moment, symbolized by the lack of a driver's license, became a powerful reminder to pursue my own path. I enrolled in community college with the dream of becoming a middle school art teacher, inspired by the desire to create a positive experience for others.That change eventually led me to an unexpected path - a mom & pop sporting goods store. It was there, while financially supporting my family, that I stumbled upon an opportunity at Zappos, a place that would redefine my career and give me a calling.For almost 17 years, Zappos became my home. I immersed myself in a culture that valued people, customer service, and purpose above all else. Stepping outside my comfort zone, I transitioned from Merchandising to lead diverse teams in tech and operations. I spearheaded crisis initiatives, inspired transformations, and helped establish the foundation for future work practices.Leaving Zappos was bittersweet, but it ignited a desire to explore new horizons. I ventured into the world of consulting, leveraging my diverse experience to help organizations thrive. Eventually, I joined Zulily, where I tackled systemic challenges, gaining invaluable lessons in navigating challenging situations.My non-linear path has been a gift, equipping me with a unique perspective and a diverse skillset. I am:πŸš€ Adaptable & Resilient: I thrive in new situations, readily embrace challenges, and maintain optimism in the face of adversity.πŸ‘¨β€πŸŽ¨ Creative & Innovative: Diverse experiences have sparked my creativity, allowing me to generate innovative solutions and drive positive change.πŸ“£ Strong Communicator & Collaborator: I have honed my skills by building relationships, bridging communication gaps, and fostering collaboration across diverse teams and environments.🎯 Self-Motivated & Results-Oriented: I Get Sh*t Done. I am passionate about driving value and achieving success, especially in challenging situations.πŸ‘¨β€πŸ« Passionate Mentor & Coach: I find immense satisfaction in helping others learn, grow, and become the best versions of themselves.Today, I'm eager to embark on a new adventure, one that fosters continuous learning, builds meaningful connections, and allows me to contribute to a purpose greater than myself. Whether you have insights on potential opportunities, fresh perspectives to share, or simply want to connect, I'd love to hear from you!

Christopher Peake's Current Company Details
Beyond, Inc.

Beyond, Inc.

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eComm & Merchandising Leadership | People & Change | Program Execution
Christopher Peake Work Experience Details
  • Beyond, Inc.
    General Manager, Director Of Merchandising - Zulily
    Beyond, Inc. Sep 2024 - Present
    Seattle, Washington, United States
    A senior leader responsible for overseeing all aspects of the merchandising function at Zulily. Accountable for driving growth, profitability, and customer satisfaction through effective merchandising strategies. Guiding Zulily through its relaunch and revitalization!
  • Beyond, Inc.
    Director Of Merchandising - Zulily
    Beyond, Inc. Apr 2024 - Sep 2024
    Greater Seattle Area
    Overstock & Zulily - Apparel, Footwear, Accessories
  • Zulily
    Merchandise Director
    Zulily Mar 2023 - Dec 2023
    Seattle, Washington, United States
    ACHIEVEMENTS:β€’ Led diverse buying teams, achieving 20% YoY sales growth ($94.8M) and increased profitability ($1.18 per unit) in Footwear Division through robust partnerships, compelling brand and product storytelling, promotions, and inventory optimization (amid company-wide sales and profitability declines).β€’ Identified and led the shift from a business model exclusively focused on flash sales to a reinspired everyday value shopping experience at Zulily, contributing to over 40% of Footwear's total sales volume. This strategy was subsequently adopted across the company.β€’ Navigated major transformations, improving employee, customer, and vendor experiences through enhanced communication, and streamlined processes.β€’ Promoted to Interim Director for demonstrating leadership and achieving immediate results.RESPONSIBILITIES INCLUDED:β€’ Developed and implemented merchandising strategies to maximize sales and profitβ€’ Managed inventory levels, including forecasting demand, open-to-buy, and inventory controlβ€’ Oversaw brand and product selection, pricing, and promotion strategiesβ€’ Designed and maintained product assortments to create an appealing shopping experiencesβ€’ Researched and analyzed sales data and customer trends to identify buying patterns and inform future decisionsβ€’ Collaborated with finance, development, and marketing teams in cross-functional initiativesβ€’ Created, managed, and enhanced vendor relationshipsβ€’ Negotiated terms, discounts, product accessibility with vendor partnersβ€’ Managed and mentored a team of merchandisers (assistant buyers - senior buyers)β€’ Managed department budgets and profit and lossβ€’ Reported and Presented OKRs, KPIs, and other Metrics/Business Trends (e.g. WBR, MBRs, Recap Documentation)
  • Zulily
    Merchandise Manager
    Zulily Jul 2021 - Mar 2023
    Seattle, Washington, United States
    Spearheaded strategic planning, managing category P&L, optimizing inventory, and fostering strong vendor relationships. Through effective cross-functional collaboration, enhanced business outcomes and elevated customer satisfaction, particularly during critical transition periods at the company.β€’ Secured and expanded strategic partnerships with brands like Birkenstock, Crocs and Brooks, leading to optimized inventory management and a 20% YoY sales growth ($94.8M) and increased profitability by $1.18 per unit in Zulily's Footwear Division despite company-wide growth challenges.β€’ Guided the Merchandising Organization through pivotal transitions during Zulily's corporate restructuring and strategic realignments. Facilitated a focus on strategic priorities and value-based activities amidst continuous shifts in business strategy.β€’ Initiated cross-functional communication improvements across vendor operations, planning, and finance functions.β€’ Developed a Leadership Program and Community of Practice focused on real world scenarios and learn by doing, elevating Merchant awareness and know-how.
  • Peake
    Leadership & Self-Management Consultant
    Peake May 2021 - Dec 2022
    United States
    Delivered consultancy services to three small businesses, focusing on enhancing organizational effectiveness.β€’ Conducted workshops and facilitated executive coaching sessions to support organizational development and team cohesion.β€’ Developed customized strategies in organizational design, self-management, and learning & development aimed at improving performance and fostering a positive organizational culture.
  • Zappos Family Of Companies
    Senior Program Manager
    Zappos Family Of Companies Feb 2017 - Oct 2020
    Las Vegas, Nevada Area
    β€’ Led organizational implementations of 'Holacracy' and 'Market-Based Dynamics', fostering entrepreneurial thinking, customer-centricity, and team culture while enhancing company-wide operational proficiencies and productivity for 1300+ employees and 500+ teams/project groups.β€’ Managed regularly scheduled performance and status reviews of initiatives across the business to key internal stakeholders and leadership to drive continuous improvement.β€’ Supported 150+ displaced employees during a major restructuring at the beginning of COVID, facilitating reskilling opportunities, fostering purpose-driven work, and identifying new value-adds for the company, ensuring a seamless and empowering transition.β€’ Fostered knowledge sharing, continuous learning, and culture by authoring 400+ internal blogs and establishing employee playbooks covering diverse topics such as self-management best practices, business acumen, productivity, and DEI.RESPONSIBILITIES INCLUDED:β€’ Led and managed complex organizational change programs and learning and development initiatives, involving multiple interconnected projects.β€’ Defined program goals and strategies; Executed related tasks, ensuring prioritization, on-time delivery, and delivering results.β€’ Oversaw individual projects within the program, including planning, scheduling, budgeting, resource allocation, and risk assessment/management.β€’ Communicated effectively with program stakeholders, including executives, team members, clients, and vendors, including maintaining information and transparency, managing expectations, and resolving issues.β€’ Tracked program progress, analyzed data, and generated reports to measure success and identify areas for improvement. Presented findings to stakeholders and employees.β€’ Influenced high-performing teams, fostering a collaborative and productive work environment. Planned events and activities associated with program growth; Facilitated Tactical, Governance, Strategy, and Brainstorming meetings.
  • Zappos Family Of Companies
    Director Change Management
    Zappos Family Of Companies Nov 2013 - Jul 2017
    Las Vegas, Nevada Area
    Shared leadership responsibility of implementing Holacracy, a decentralized management and organizational operating system, across every department at Zappos. Certified Holacracy Facilitator and Coach - Certified by Holacracy OneStrategy and Executionβ€’ Co-led change initiatives related to Holacracy and organizational changeβ€’ Collaborated with key stakeholders and C-Level executives on company-wide change initiatives, specifically related to organizational change and developmentβ€’ Prepared and delivered implementation strategies, communication, and education to all company employees, specifically mid-level management levels to the executive teamTraining and Developmentβ€’ Developed and executed all internal Lead Link (leadership and management) training programs at Zappos; learning and development focused on helping leaders lead in the new world of self-management and self-organizationβ€’ Developed and executed general practitioner and facilitator learning and development programsβ€’ Published over 200 internal articles/blogs focused on delivering just-in-time information to employees about Holacracy, self-management, self-organization, change and individual/team productivity and effectiveness; published internal playbooks related to the above areasβ€’ Created and managed internal data repository, all things Holacracy (Quip and Confluence)
  • Zappos Family Of Companies
    Director Of Product Management
    Zappos Family Of Companies Sep 2011 - Nov 2013
    Las Vegas, Nevada Area
    Led strategic initiatives and managed teams driving website operations and product management for Zappos com and 6pm. Collaborated with cross-functional teams and executive leadership to drive priorities and innovate online customer experiences.β€’ Directed digital and crisis management initiatives during Zappos' Security Breach and Clothing War Rooms in 2012, successfully restoring and strengthening customer trust through strategic website and marketing enhancements.β€’ Introduced and implemented over 70 website experiments during this period, resulting in a significant increase in conversion rates, AOV, and total demand on Zappos.com.β€’ Identified and addressed operational inefficiencies between departments, enhancing sales-funnel team collaboration and effectiveness, and driving positive changes throughout the organization.β€’ Established Zappos’ first official Website Product Management and Data Analysis teams, optimizing operations and productivity.β€’ Facilitated actions that drove a successful website and data migration between Zappos and Amazon, ensuring proactive communication, stakeholder alignment, and seamless transition.
  • Zappos Family Of Companies
    Special Program Manager
    Zappos Family Of Companies Jan 2012 - Dec 2012
    In January 2012, Zappos had a security breach that impacted 24 million customers. Zappos’ business suffered a massive hit, triggered by lack of customer trust and falling conversion rates. My role was to lead a war room that brought website conversion rates back to pre-breach levels. This role transitioned into a project to enhance zappos’ online customer experience, with a focus on clothing.Highlights Include:β€’ Managed war room roadmaps, projects, and dedicated peopleβ€’ Introduced, created and operationalized website experiments, testing, data collection and analysis (we did not have a trusted system, tools or processes previous to this war room)β€’ Executed over 70 website experiments in the first three months of the war room; improved overall website conversation rates from <1.25 to <3.5 (pre-breach, between 3 and 3.25)β€’ Ran regular strategy and alignment meetings; collaborated with company leadership and executives to create positive changes in customer service and experienceβ€’ Exposed operational shortcomings and inefficiencies in our eCommerce business that led to positive changes throughout the whole business (more than happy to share these lessons and stories, as needed)
  • Zappos Family Of Companies
    Director Website Site Operations, Creative Services And Product Management
    Zappos Family Of Companies Sep 2011 - Sep 2012
    Las Vegas, Nevada Area
    β€’ Established Zappos' first Website Product Management team, owning digital brand and customer experiences that contributed to $30M+ revenue increase within the first half-year.β€’ Led Zappos' cross functional team (Engineering, Visual Design, Marketing, Merchandising) and strategic digital activities when it suffered its 2012 data breach, regaining customer trust, enhancing customer experience, and increasing conversion rates by 180%.β€’ Led post-data breach cross-functional teams tasked with improving end-to-end customer experience, enhancing key business metrics, and elevating team culture. Utilized data and trends to identify opportunities, conduct experiments, and drive results that maximized opportunities.β€’ Managed holistic digital roadmap and product lifecycle; defined business and functional requirements; organized and presented creative briefs and customer merchandising journeys to senior stakeholders and leadership.β€’ Facilitated activities that drove a successful website and data migration with Amazon, moving essential website functions to AWS.RESPONSIBILITIES INCLUDED:β€’ Responsible for the overall vision, strategy, and success of a company's digital products (websites and web applications). Defined Zappos’ product vision and roadmap, aligning it with the company's overall business goals.β€’ Conducted market research, competitor analysis, customer research, and internal feedback to identify business and customer needs and opportunities.β€’ Developed and implemented product strategies that drive user engagement, growth, and revenueβ€’ Partnered with data analysts and external consultants to track key metrics and measure product successβ€’ Hired, managed, and mentored a team of digital product managers; Created development plans to ensure a high-performing team that fostered a culture of innovation, collaboration, and data-driven decision-makingβ€’ Communicated effectively with stakeholders at all levels, including executives, investors, and partners
  • Zappos Family Of Companies
    Merchandise Director
    Zappos Family Of Companies Mar 2009 - Sep 2011
    Las Vegas, Nevada Area
    β€’ Spearheaded merchandising strategies that generated $500 million in net sales (34% YoY growth) in 2010.β€’ Introduced new revenue streams by pioneering new product categories for apparel and sunglasses, which resulted in over $600 million in net sales within the next 6 years.β€’ Integrated customer service and merchant teams, fostering a collaborative environment and creating subject-matter experts, leading to a 12% increase in customer satisfaction (NPS).β€’ Managed the ideation and creation of a world-class inventory system at Zappos (still used today), improving operational efficiency and merchant knowledge.β€’ Cultivated high-performing teams through a world-class learning and development program, training, mentorship, and coaching.RESPONSIBILITIES INCLUDED:β€’ Developed and implemented merchandising strategies to maximize sales and profitβ€’ Managed inventory levels, including forecasting demand, open-to-buy, and inventory controlβ€’ Oversaw brand and product selection, pricing, and promotion strategiesβ€’ Designed and maintained product assortments to create an appealing shopping experiencesβ€’ Researched and analyzed sales data and customer trends to identify buying patterns and inform future decisionsβ€’ Collaborated with finance, development, and marketing teams in cross-functional initiativesβ€’ Created, managed, and enhanced vendor relationshipsβ€’ Negotiated terms, discounts, product accessibility with vendor partnersβ€’ Managed and mentored a team of merchandisers (assistant buyers - senior buyers)β€’ Managed department budgets and profit and lossβ€’ Reported and Presented OKRs, KPIs, and other Metrics/Business Trends (e.g. WBR, MBRs, Recap Documentation)
  • Zappos Family Of Companies
    Special Project Manager
    Zappos Family Of Companies Aug 2007 - Dec 2009
    Henderson, Nevada, United States
    Managed the Zappos title sponsorship of the Las Vegas Marathon with β€œDevine Racing”, then led the first year of Competitor Group’s β€œRock and Roll Marathonβ€œ relationship and collaboration; bringing the vendor community and the Zappos online shopping experiences to life via in-person events,
  • Zappos Family Of Companies
    Lead Buyer
    Zappos Family Of Companies Sep 2007 - Mar 2009
    Las Vegas, Nevada Area
    Managing Performance Merchandising Business and growth for all Athletic and Action Sports footwear, accessories, and clothing.Highlights include:- Managed an 18-person team; responsible for category P&L, sales metrics, inventory turn, planning and assortment planning, and site and category merchandising- Also bought key performance brands during this period- Zappos world-class vendor engagement (WOW); vendor negotiations- Hands-on cross-functional collaboration; - Employee training and development- Worked with tech teams to create state of the art, proprietary, early innovation on the website, e.g. search and sort relevancy, inventory management system, brand and category landing pages- Procured the very first buys for clothing and sunglasses on Zappos.com- Created a comprehensive learning and development curriculum, required for merchandising assistants through buyer level employee progression (70+ courses); taught ~20 specific courses, including Zappos’ very first history course
  • Zappos Family Of Companies
    Buyer
    Zappos Family Of Companies Jan 2006 - Sep 2007
    Las Vegas, Nevada Area
    Buying and Managing Performance Merchandising Business and growth for all Athletic and Action Sports footwear and accessories.Highlights include:- Managed an 6-person team; responsible for category P&L, sales metrics, inventory turn, planning and assortment planning, and site and category merchandising- Zappos world-class vendor engagement (WOW); vendor negotiations- Hands-on cross-functional/department collaboration- Employee training and development- Worked with tech teams to create state of the art, proprietary, early innovation on the website, e.g. search and sort relevancy, inventory management system, brand and category landing pages
  • Zappos Family Of Companies
    Assistant Buyer
    Zappos Family Of Companies May 2004 - Jan 2006
    Las Vegas, Nevada Area
    Buying for Athletic, Outdoor and Action Sports footwear and accessories categories. At my height, managed 284 brands on Zappos.com that totaled ~30% of Zappos’ total gross sales in 2005.
  • Lombardi Sports
    Buyer / Store Manager
    Lombardi Sports May 1996 - May 2004
    San Francisco Bay Area
    Buyer for Footwear, Accessories, Athletic Equipment and Accessories. Grew single store Footwear annual sales of $800K to $2.3mm, with a focus on the running specialty business- Managed 10-15 employees at any given time- Managed Store Operations.
  • Lombardi Sports
    Sales Associate Assistant Manager
    Lombardi Sports Mar 1993 - May 1996
    San Francisco Bay Area
    Sales associate for athletic footwear, accessories, clothing, and equipmentPromoted to Assistant Buyer/Manager in June 1994

Christopher Peake Skills

Merchandising Retail Apparel Inventory Management E Commerce Management Customer Service Trend Analysis Forecasting Fashion Self Management Mentoring Footwear Creative Direction Organizational Leadership Product Management Retail Sales Online Retail Retail Buying Business Planning Vendor Relations Assortment

Christopher Peake Education Details

Frequently Asked Questions about Christopher Peake

What company does Christopher Peake work for?

Christopher Peake works for Beyond, Inc.

What is Christopher Peake's role at the current company?

Christopher Peake's current role is eComm & Merchandising Leadership | People & Change | Program Execution.

What is Christopher Peake's email address?

Christopher Peake's email address is cp****@****pos.com

What schools did Christopher Peake attend?

Christopher Peake attended Academy Of Art University, City College Of San Francisco.

What skills is Christopher Peake known for?

Christopher Peake has skills like Merchandising, Retail, Apparel, Inventory Management, E Commerce, Management, Customer Service, Trend Analysis, Forecasting, Fashion, Self Management, Mentoring.

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