Christopher Peel Email & Phone Number

Olathe, Kansas

• Traveled nationwide to inspect and handle damages to customer's property, estimating damages through Xactimate.• Successfully negotiated damages with homeowners and contractors in onsite and virtual capacities.• Assumed supervisory roles as needed, providing support to both my immediate supervisor and colleagues within the department.• Mentored new hires in the department and hosted field rides for prospective applicants and on the job training throughout their training process and into the job.• Handled automotive damage claims and estimated damages using CCC One and processed total losses by being able to assess vehicle to determine value.• Acted as a lead for assigned drive-in claim inspection locations and supported other departments within the organization.

Olathe, Kansas

• Investigated liability for losses to resolve claims and ensured timely resolution and payment.• Conducted interviews with claimants, insureds, agents, and other individuals involved in the claim.• Acted as Team Coach, supporting the supervisor and addressing claim inventory volume.• Researched customer policies to resolve claims and conducted interviews with various parties involved.• Assisted team members to address claim inventory volume and acted as Team Coach when required.

Overland Park, Ks

• Company representative to the customers, responsible for maintaining control of events, acting as both security and information point person. This is a part-time weekend job that I’ve participated in because the clientele is interesting, the job responsibilities are varied, and the working team is enjoyable.

Kansas City, Mo

• Facility manager of multiple auto rental locations with in Kansas City• Customer relationships as key responsibility in addressing the needs and requests of rental customers. • Oversaw work schedules, facility opening and closing, and vehicle inventory planning.• Train and supervise personnel to assist customers with car rental needs, and troubleshooting to achieve customer satisfaction.