Christopher Peel Email & Phone Number

Olathe, Kansas

• Traveled nationwide to inspect and handle damages to customer's property, estimating damages through Xactimate.
• Successfully negotiated damages with homeowners and contractors in onsite and virtual capacities.
• Assumed supervisory roles as needed, providing support to both my immediate supervisor and colleagues within the department.
• Mentored new hires in the department and hosted field rides for prospective applicants and on the job training throughout their training process and into the job.
• Handled automotive damage claims and estimated damages using CCC One and processed total losses by being able to assess vehicle to determine value.
• Acted as a lead for assigned drive-in claim inspection locations and supported other departments within the organization.

Olathe, Kansas

• Investigated liability for losses to resolve claims and ensured timely resolution and payment.
• Conducted interviews with claimants, insureds, agents, and other individuals involved in the claim.
• Acted as Team Coach, supporting the supervisor and addressing claim inventory volume.
• Researched customer policies to resolve claims and conducted interviews with various parties involved.
• Assisted team members to address claim inventory volume and acted as Team Coach when required.

Overland Park, KS

• Company representative to the customers, responsible for maintaining control of events, acting as both security and information point person. This is a part-time weekend job that I’ve participated in because the.

Kansas City, MO

• Facility manager of multiple auto rental locations with in Kansas City
• Customer relationships as key responsibility in addressing the needs and requests of rental customers.
• Oversaw work schedules, facility opening and closing, and vehicle inventory planning.
• Train and supervise personnel to assist customers with car rental needs, and troubleshooting to achieve customer satisfaction.