Greg Morris Email & Phone Number

Los Angeles, California, United States

• End-to-end ownership of ClaimCenter system across Auto, Property, Business Insurance, Shared Services, and Litigation; including 100+ vendor integrations.
• Directed technical integration of MetLife claims business, delivering under budget by $6M and within expected time frame of 12 months.
• Executed the transition from the legacy payment processing integration to a modern digital payment integration, ensuring timely deployment and prioritized requirements resulting in a 10% improvement in Customer.
• Successfully implemented Hi Marley text solution for Claims on an expedited timeline, proactively addressing the transition from the previous text service provider.
• Designed a versatile Straight-Through-Process for the Auto Physical Damage business unit, integrating CCC Photo App and enabling customizable parameters for internal Underwriting companies and State-Specific.
• Leading the transition of Farmers Toggle product from Guidewire Cloud to ClaimCenter OnPrem.

Los Angeles, California, United States

• Evaluated the suitability of Guidewire Cloud for handling the complex and diverse business processes within the Claims organization.
• Led End-to-End ClaimCenter implementation for Property, Commercial Property, and General Liability Business Lines, encompassing technical design, requirements gathering, development, process alignment, data migration.
• Effectively managed Stakeholder expectations, including Executive communication on ClaimCenter Roadmap and timeline.
• Cultivated and sustained strategic relationships with key stakeholders including, Claims Executives, Claims IT, Actuarial, Enterprise Data Management, Finance, Product, and Underwriting.
• Provided content used to develop comprehensive Claims Training and Change Management initiatives, supporting the transition for over 3500 users across three segments in five months.
• Successfully integrated Xactware ClaimXperience integration with ClaimCenter, evolving claim processing through automation and significantly enhancing the Customer Experience.

• Recognized as solution-oriented collaborator; proficient in problem identification, crafting viable options, and presenting actionable recommendations for change.
• Exerted influential impact on key decisions by partnering with Decision Makers in critical areas, including Straight-Through-Processing, Financials, Actuarial, Data Migration, and Large Program Implementation to.
• Expanded network to include external Vendors and IT collaborators, gaining valuable insights into Industry trends and competitive intelligence.
• Sustained organizational knowledge by cultivating strong relationships, ensuring decision making in alignment with the strategic evolution of the Property Line of Business and Claims Organization.
• Implemented system design to correct process deficiencies, significantly reducing unnecessary risk exposure while enhancing the accuracy of financial reserves.

Pleasanton, California, United States