Christopher Petermann Email & Phone Number

Torrance, Ca

1515 E. 190Th Street, Gardena, Ca 90248 & 6 Centerpointe Drive, La Palma

 Managed daily operations for La Palma resource center with supervision, training, coaching, and performance management of staff.Key Achievements: Successfully facilitated workshop programs and courses offered with oversight of marketing and promotion of new and existing programs, development of promotional materials, implementation of program guidelines, and daily management. Conducted periodic evaluation studies on programs to identify needs for changes in program scope or direction and made recommendations for improvements. Coordinated and provided leadership for timely completion of student financial paperwork, new student applications, and general advisory services ensuring that all advisors and campus managers were kept informed of student progress. Assisted students with career counseling and advisory services, resume writing, and provided necessary tools required. Key Representative at college transfer fairs that provided educational growth and counseling to students; provided pre- and post-event reports to university personnel on success rate of fairs. Ensured operational efficiency in collaboration with IT and Facilities departments for any issues. Team Leader for staff on training and development, new student orientations, and career growth opportunities. Scholarship Selection Committee Member; Grad Committee Participant, 2011 – 2015. Student Resource Advisor Trend Line Focus Group Participant, 2011.

Culver City, Ca

 Provided advisory services to students on financial and academic options.Key Achievements: Achieved positive customer service feedback and post-appointment survey results that highlighted consistently meeting or exceeding expectations of overall student experience in the learning center. Provided student advisory services for financial, class schedule and academic solutions and prepared reports for Student Services and Enrollment staff and management. Conducted new student orientation and resource presentations. Above and Beyond Award for Marvelous Merit and Above and Beyond Award for Dazzling Performance, 2010

Culver City, Ca

 Front Line Manager and supervisor for daily operations of Student Resource Center at Culver City.Key Achievements: Lead Administrator for strategic planning of agendas, weekly management meetings, and staff meetings, and development and management of operational SOPs. Facilitated all staff trainings focused on compliance policies, company vision, workplace diversity, and shifts in customer base for both Culver City and Long Beach learning centers. Increased revenues by $42,690 annually with development and promotion of rental of classroom space by external clients. Local Campus Security Authority with responsibility for training staff on office emergency and incident report procedures; managed preparation and submittal of incident reports. Managed vendor approvals and resolution of maintenance and facilities issues. Mentor Program for Staff Development, 2009. Above and Beyond Award for Performance and Leadership Development Program Certificate of Achievement, 2007. Mentor Program for Staff Development, 2009.

Pasadena, Ca

 Managed and coordinated facilities operations and maintenance.Key Achievements: Developed and promoted rental of classroom space for external clients that resulted in revenues of $231,005 annually. Provided support for customer service and facilities maintenance and setup. Performance Appreciation Award, 2006.

Master Of Business Administration (M.B.A.), Master Of Business Administration

Ba, Political Science

Activities and Societies: Chi Phi Fraternity, Greek Council, Fencing Club, Participated in Model Arab League