Christopher Pick Email & Phone Number

United States

Establishing my consultancy practice has allowed me to provide clients with a comprehensive range of services spanning systems, operations, business development, and technology adoption. Serving as a strategic partner, I offer tailored counsel to health systems, managed care organizations, and employer health entities, guiding them towards optimal decision-making and growth opportunities. My expertise covers areas such as Digital Health, Payer and Provider Services, Integrated Health, and Value-Based Care Models, facilitating strategic initiatives for clients.In addition to client work, I serve on the Advisory Boards of Digital Health and Management Services Organizations, offering valuable insights and strategic direction. I also provide expert advisory on Mental Health and Substance Abuse Treatment at a national level, contributing to the development and implementation of compassionate care solutions. Through my consultancy and advisory roles, I remain committed to driving positive change within the healthcare industry by championing innovation and excellence in healthcare delivery and management.Select Achievements:• Led strategic development initiatives for projects exceeding $35M, encompassing market assessment, research, due diligence, acquisition, and seamless transitions, ensuring alignment with organizational objectives and market dynamics.• Spearheaded the development of a medical pharmacy product, process, and platform for a regional Blue Cross Blue Shield insurer. This effort eclipsed policy, utilization and case management, IT, fee schedules and preferred network selection.• Provided strategic guidance to a Chronic Disease Management with AI-powered Clinical Intelligence company, facilitating their market launch, product positioning, and multi vector sales entry within the healthcare industry.

I spearheaded and led the initiative to establish strategic partnerships with crucial risk entities, such as insurance agencies, brokers, health insurers, self-insured employers, and healthcare providers. The goal was to promote the adoption of an innovative value-based care solution. This solution, an AI-assisted, data-driven surgery platform, revolutionizes patient outcomes and enhances surgical performance by providing actionable insights and analytics.My efforts in forging these partnerships were instrumental in driving the adoption of this groundbreaking platform across various stakeholders in the healthcare ecosystem. The platform's potential to transform patient care and surgical practices garnered significant recognition, culminating in the receipt of a prestigious sales award for my exceptional contributions to the salesforce. This acknowledgment underscores the impact of our collaborative efforts in advancing healthcare delivery and improving patient outcomes through cutting-edge technology and strategic partnerships.• Provided subject matter expertise to partnerships with leading international mutual insurance and healthcare services firms, paving the way for collaborations in excess of $20M across Europe: Germany, England, France, Spain, and Italy.• Established significant partnerships in the U.S. with a prominent professional risk insurer, resulting in alliances for four (4) major health systems, focused on reducing medical professional risk and increasing value-based care solutions.• Fostered a groundbreaking collaboration with the third-largest healthcare insurer in the US, designing a pilot program aimed at expanding beyond a single health system to revolutionize surgical efficiency, cost and alternative payments.• Forged a pilot partnership with a self-insured employer group, to adopt risk-based contracts and create leading edge preferred networks of surgical providers and systems to enhance patient outcomes through data-driven insights.

King Of Prussia, Pennsylvania, United States

I orchestrated the seamless rollout and transition to telehealth for all levels of care, including Medication-Assisted Treatment (MAT), Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), Outpatient, and certain In-patient services, in response to the challenges posed by the COVID-19 pandemic. This involved not only implementing telehealth technology but also developing comprehensive curricula to ensure the effectiveness of these remote programs.Furthermore, I spearheaded the conceptualization and development of a groundbreaking digital health platform designed to support individuals and families dealing with substance abuse, eating disorders, and behavioral health challenges. This platform offers a wide range of clinical services, peer networking opportunities, educational video content, and outcome measures, revolutionizing the way we approach and deliver care in these critical areas.In addition to the conceptualization and development of the platform, I led the selection, development, and integration of various software-as-a-service (SAAS) solutions, Electronic Medical Records (EMR) systems, Customer Relationship Management (CRM) platforms, and Call Center operations.Select Achievements:• Orchestrated the end-to-end development of telehealth solutions, CCTV and digital health platforms, achieving an impressive $100M annual run rate and implementing diverse revenue streams including D2C, PEPM, PMPM, B2B2C, etc.• Successfully executed key initiatives resulting in a 30% improvement in customer retention and adherence, mapping the customer journey and implementing strategic changes to optimize the user experience.• Innovated a therapeutic curriculum uniquely tailored to the substance abuse and behavioral health marketplace, including engaging videos to bridge the gap between in-person and telehealth and deliver measurably improved outcomes

San Antonio, Texas Area

I spearheaded the successful implementation of telemedicine services across 29 states, overseeing a comprehensive rollout strategy. Central to this achievement was my role in motivating and managing a diverse team of three direct reports, ensuring seamless execution of our telemedicine initiatives. Additionally, I exercised dotted line authority over operational leads and business development managers, providing them with direction and support throughout the entire rollout process.Recognizing the importance of maintaining rigorous standards, I played a pivotal role in designing and implementing robust policies and plans across affiliated companies. These initiatives were focused on critical areas such as data security, disaster recovery, and business continuity. By establishing clear protocols and guidelines, we ensured the integrity of our telemedicine services while also safeguarding sensitive information and mitigating potential risks.Through effective leadership and strategic planning, we successfully navigated the complexities of implementing telemedicine services on a large scale, ultimately enhancing accessibility and quality of care across the 29 states we served.Select Achievements:• Instrumental in the recruitment, training, and licensure management of approximately 35 providers delivering telehealth services, optimizing service delivery based on licensure type and originating site.• Played a key role as a business leader and client manager in the successful rollout of telemedicine services across 29 states, achieving first-year revenues exceeding $3M, with over 70% derived from Medicare/Medicaid sources in sub-acute settings.

Addison, Texas

I played a pivotal role in establishing a national telemedicine occupational health division from its inception for the leading national provider of occupational health, urgent care, and on-site services. This endeavor involved meticulously selecting and customizing platforms for telemedicine services and Electronic Medical Records (EMR), ensuring they met the unique needs and standards of our division.As part of my responsibilities, I provided operational oversight for both a video-call center and remote full-time dedicated physicians spanning across 16 states. This required strategic leadership in hiring, training, and obtaining multi-state licensing for 18 clinicians and 16 operations staff. Additionally, I led the development of comprehensive clinical and operational protocols to guarantee the seamless delivery of services for both clinical operations and call centers.By spearheading these efforts and ensuring alignment with organizational objectives, we were able to establish a highly efficient and effective telemedicine occupational health division. This not only expanded access to quality healthcare services but also positioned the organization as a leader in telemedicine within the occupational health sector.Select Achievements:• Led partnerships with and implementations for major market insurers, case management organizations, and Fortune 300 employers, establishing the organization's position as a leader in telemedicine occupational health services.• Played a key role in advising regulatory bodies on the creation and revision of state workers' compensation laws, impacting jurisdictions including Texas, Georgia, California, North Carolina, and Florida.

Senior Vice President (Interim) – 1DOCWAY, New York, NY Director of Business Development – MINDCARE SOLUTIONS GROUP, Nashville, TN Service Line Manager – Psychiatry – SPECIALISTS ON CALL, INC., Reston, VA Vice President of Business Development – HEALTH ANALYTICS, LLC, Columbia, MDVice President of Business Development – TELA SOURCING, INC., Baltimore, MDChief Operating Officer – Academy Industrial & Occupational Health, Philadelphia, PA