Christopher Pierre Email & Phone Number

New York, United States

Greater New York City Area

Security Officer:-Patrol premises on foot to prevent and detect signs of intrusion and ensure security of doors and gates.-Answer alarms and investigate disturbances.-Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.-Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.-Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.-Circulate among visitors, patrons, and employees to preserve order and protect property.Console Operator:: -Control and monitor field devices such as Closed Circuit Television (CCTV) cameras and Changeable Message Signs (CMS). -Monitor video images for the detection or verification of abandoned Bags.-Patrolled a subscribed area, location on an installation to check the status of locks, alarms, fences, gates and barriers. -Performed Screen Monitoring and maintained Log books. -Inspected commercial property, buildings, airports from theft and damage to property, equipments, tools and supplies. -Controlled personnel access by monitoring the identification of individuals entering controlled area. Handled alarm annunciation and reported observation and other indications of intrusion. Receptionist:-Phone screening in a courteous and professional manner-Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel by maintaining employee and department directories; giving instructions.-Creating documents and worksheets with Microsoft Word and Excel-Other clerical duties such as data input, copying, scanning-Maintains security by following procedures; monitoring logbook; issuing visitor badges

Brooklyn, New York

-Respond to requests for technical assistance in person, via phone, email.-Maintained Windows XP, Windows Vista, Windows 7, Windows 8, MAC OSX pc's-Help manage Microsoft Server Systems and Active Directory: Server 2008, Server 2012, Small Business Server-Diagnose and resolve technical hardware and software issues.-Research questions using available information resources.-Advise user on appropriate action.-Follow standard help desk procedures.-Log all help desk interactions-Redirect problems to correct resource.-Identify and escalate situations requiring urgent attention.-Track and route problems and requests and document resolutions.-Inform management of recurring problems.-Stay current with system information, changes and updates.