Christopher Atencio Email & Phone Number

Aurora, Colorado, United States

Responsible for implementing go-to-market strategies for our full suite of order management, dispatching, and transportation software solutions (EZ-QC, EZ-Route, EZ-Partner, and EZ-Runner) for the automotive industry throughout the U.S. and Canada.

Aurora, Colorado, United States

Drove, oversaw and assisted with group sales efforts for the CCC Pinnacle YMS application software, parts eCommerce and mobile technology solutions while managing multiple internal projects designed to increase sales and market share. Developed and directed a collaborative team selling strategy utilizing advanced, value-based sales and marketing techniques to establish and execute successful sales campaigns while building strong customer relationships.• Led, developed and coached the North American team of Regional Business Managers (RBM) - Achieved record sales and significant growth in 2018, up 33% from the prior year (highest total sales level ever in the 22-year product history)- Reached 2nd highest sales level in 2019 while reducing attrition and increasing annual uptick by 10.6%- Completed a 4-year takeaway effort of one of the industry’s largest Multi-Site Operations (MSO)• Managed top tier accounts, including a collaboration with the product development team to negotiate and close an extended contract for another key, national multi-million-dollar MSO client• Interacted with clients through business review calls, implementation meetings and provided onsite installation assistance (for larger MSO implementations) that significantly enhanced the overall client experience• Established and promoted a successful Customer Referral Project that accounted for nearly 22% of sales in 2019• Recruited new RBM’s to backfill open positions; provided expertise and product training to both internal and external sales teams to promote consistency, improve efficiency and increase overall sales• Designed and implemented a key Customer Retention Project that resulted in over 400 annual, in-person client contacts and improved customer relations, while significantly reducing overall supplier attrition in 2018 and 2019 respectively• Built strong, cross functional relationships with inside sales, implementation, product development and billing

Denver, Co

Identified and generated new sales to bring CCC’s diverse technology solutions to market. Successfully planned and implemented consultative and value proposition sales strategies in a targeted, multi-state territory for the CCC Pinnacle YMS application software, parts eCommerce and network solutions.• Provided various levels of assistance and training to other RBM’s, inside sales and Customer Care personnel on items relative to the CCC Pinnacle YMS application software, hardware specifications, quotes, contracts and billing• Achieved an unprecedented RBM sales record with 27 contracted units, accounting for 50% of total sales in the 2017 Sales Campaign• Consistent top producer with annual sales increases (year over year) from 2015 to 2017; accounted for nearly 60% of all Pinnacle YMS users installed in the 2015 Sales Campaign alone• Earned Chairman’s Club election (highest level award) for recognition as the top sales producer• Leveraged additional product cross-selling opportunities, including Electronic Purchase Orders (ePO) through an integrated link to the $10B CCC Parts Network to further promote sales• Procured system hardware to be staged and imaged, prior to shipment onsite• Successfully promoted CCC’s multiple technology solutions at several (annual) national and regional industry trade shows

Aurora, Colorado

Successfully identified and generated new business as a consistent top producer for the Pinnacle YMS application software, while continuing to manage the complete implementation process for all Regional Sales Managers (on a national level).• Consistently led all Regional Sales Managers in exceeding sales quota; nurtured and developed long term client relationships utilizing superior account management skills to increase sales and recurring revenue• Completed over 100 additional Pinnacle application software system implementations across North America, advising clients through the entire process to ensure success and guarantee the best overall customer experience• Procured system hardware for all clients—servers, workstations and mobile devices• Calculated and allocated all installation costs, including wages, hardware and freight to each implementation to keep overall costs at a minimum; subsequently generated and tracked commissions for all Regional Sales Managers (based on those calculations) for payroll purposes• Processed payroll, including all journal entries; created installation invoices and monthly customer billings; processed company bank reconciliations and made appropriate journal entries

Aurora, Colorado

Led the project execution efforts for the Pinnacle (Classic and Professional) YMS application software throughout the US and Canada. Managed both implementation and training personnel spanning all aspects of the installation process, including data conversion and testing, in onsite client environments.• Managed over 400 application software system implementations in both the United States and Canada• Coordinated onsite scheduling, hardware procurement, server loads, configuration, data conversion and distribution• Leveraged critical thinking to create and implement an in-office hardware staging environment which ultimately reduced overall onsite hardware-related failures by nearly 75% • Developed new processes and documented procedures to improve and optimize the implementation process resulting in a 50% reduction in onsite installation time• Orchestrated multiple client contacts through implementation meetings, process review calls and onsite installation assistance to insure a successful client experience• In 2003 duties grew to include prospecting, quote generation and creating new business, in addition to managing the implementation process for all Account Managers• Spearheaded the expansion into the Canadian market, leading the sales and implementation efforts• Created installation invoices and generated monthly customer billings; applied payments, processed and entered deposits and made weekly bank deposits• Involved in the recruiting process for both onsite trainers and installation technicians• Loaded and tested Pinnacle application servers prior to delivery onsite• Created and maintained extensive documentation for hardware configuration and system application support• Established VAR relationship with DELL for all application servers and procured all equipment for onsite implementations

Bachelor Of Science - Bs, Finance (Emphasis In Marketing And Information Systems)

Education record

Activities and Societies: Varsity Football / Varsity Baseball