Christopher Randall Email & Phone Number

-Manage ticketing system operations, in house and online -Create and manage data analytics dashboards-Train all staff on ticketing system

-Train employees on product knowledge and daily operations-Lead morning huddles to motivate staff and convey current information-Open and close store and respond to manager inquiries-Act as liaison between management and staff members-Create and lead sales initiatives for staff-Develop staff selling skills

Providence, Rhode Island Area

-Directly managed 20+ employees in two locations -Interviewed, hired, trained and disciplined all staff members -Optimized staffing levels to balance effectiveness with profitability -Monitored and adjusted inventory levels to match fluctuating customer volume -Created and implemented marketing initiatives to increase customer volume -Created and maintained spreadsheets to track varying inventory and financial records -Maintained and repaired coffee brewing equipment… Show more -Directly managed 20+ employees in two locations -Interviewed, hired, trained and disciplined all staff members -Optimized staffing levels to balance effectiveness with profitability -Monitored and adjusted inventory levels to match fluctuating customer volume -Created and implemented marketing initiatives to increase customer volume -Created and maintained spreadsheets to track varying inventory and financial records -Maintained and repaired coffee brewing equipment company-wide Show less

Providence, Rhode Island Area

-On-the-spot employee training and management -Taught equipment maintenance classes for supervisors -Daily cash management and loss reconciliation -Monitor inventory levels; place, receive and organize inventory orders