Christopher Ratliff Email and Phone Number

-Researches and works with individuals in various state agencies to gain a better understanding of processes in place. This research involves becoming familiar with the laws and regulations affecting the agency and professionally conducting on-site interviews with employees. - Tests state agency processes, examines records, and interview workers to ensure accurate recording of transactions to determine if processes are in compliance with laws and regulations.-Thoroughly documents any work performed including interviews, correspondence with a client, audit work papers, and audit findings.-Reports audit results to management along with recommended changes in operations and financial activities.

-Great attention to detail given in performing installations, operating pressure washing equipment, and inspecting all components of a kitchen exhaust system. -Aid in fire prevention by clearing debris, maintaining suppression systems, and verifying that fire extinguishers are up to date. -Effectively communicated with owners and kitchen managers to provide a high level of customer service.

-Made 100+ sales calls to businesses daily in the auto repair and HVAC industries to attain new business by assessing company goals and aligning them with existing products.-Generated leads and set appointments for the agency, generating millions in coverage for local businesses.

-Maintained excellent customer service reviews by understanding my client’s needs and delivering extraordinary results on the windows, gutters, patios, and exterior surfaces on hundreds of homes across the greater Houston area.-Satisfied monthly sales goals by acquiring at least 10 new customers weekly through door-to-door sales. -Executed sales by assessing the client’s need, presenting the services available, and negotiating price.-Responsible for inspecting each job with great attention to detail and teaching employees how to fix errors in work process.

-Interior & exterior painting of new development homes as well as apartments

-Took on all necessary tasks of operating a functional Chicago-style restaurant.-Provided an exceptional customer service experience.-Responsible for closing down restaurant and account for the register & safe.

-Executed loan inspections by taking exterior photographs.-Performed walk-through inspection on unoccupied homes.-Operated a mobile office to upload necessary information to an online database.

-Coached and prepared high school girls for collegiate-level volleyball and competition in the Amatuer Athletic Union(AAU) sanctioned tournaments.