Successfully managed a team of 50 + associates during peak volume demand, engaged with associates through weekly performance review & coaching to make data-driven analytic decisions to identify & remove barriers through the usage of lean six sigma principles.Developed standard end-of-shift data report, and data tracking that allows the team to identify misses in the inbound & outbound processes.Mentored 3 salaried manager’s through daily shift routine via detailed volume, staffing, and financial planning.Partnered with operations/Area managers to ensure proper labor tracking/staffing to ensure operational &department cost savings goals can be achieved.Supported safety teams WHS & OSHA to ensure a safe & comfortable work environment for associates.Managed Department’s monthly employee recognition program, Inventory & waste management facilities.Adopted the use of excel and VBA to increase the department’s end-of-shift reporting efficiency by 5%.

Managed the performance of 25+ associates daily during Same-day sortation/delivery operations. Actively engaging associates to help improve workplace experience, identify & removal of barriersAnalyzed performance metrics to identify areas of opportunity to deliver results by finding errors in process & deep diving to meeting daily shift goals.Developed shift staffing board to ensure daily standard work practices during the increased onboarding of labor during peak package volume demand.Mentored 3 L1 associates that were promoted to assistant managers