Event Organiser;- Groovin Grape 2016Event/Production Assistant;- Decibelle Entertainment: Event Assistant- Docklands Christmas Projection 2016: Event Assistant- Knox City Festival 2016: Event Assistant- Dental Congress 2017: Event Assistant- Coburg Night Market 2016: Event Assistant- Lightscape Melbourne 2022: Event AssistantArea Manager;- Stringybark 2016, 17- Sydney Road Street Party 2017- 2020Artist;- Festival X Melbourne 2019:… Show more Event Organiser;- Groovin Grape 2016Event/Production Assistant;- Decibelle Entertainment: Event Assistant- Docklands Christmas Projection 2016: Event Assistant- Knox City Festival 2016: Event Assistant- Dental Congress 2017: Event Assistant- Coburg Night Market 2016: Event Assistant- Lightscape Melbourne 2022: Event AssistantArea Manager;- Stringybark 2016, 17- Sydney Road Street Party 2017- 2020Artist;- Festival X Melbourne 2019: Artist Driver- Babylon Music Festival 2020: Artist Rider Runner- Ultra Music Festival 2020: Artist Room Turnaround Manager- Festival X 2022: Artist Driver- Ultra Music Festival 2023: Artist Manager- Listen Out 2023: Artist TransportAssistant Stage Manager/ Mass Cast Movement;- Victorian School Spectacular Show 2016: Mass Cast Movement- Lexus Melbourne Cup Parade 2019 HOBAN Recruitment: Assistant Stage ManagerMerchandise Seller;- WWE Super Show Down 2018- Good Things Melbourne 2019Traffic/ Driver;- Let Them Eat Cake 2017: Traffic Marshal- The Colour Run Melbourne 2019: Parking & Public Transport Captain- Lexus Melbourne Cup 2022: Driver for Styling AustraliaSupervisor;- Brewers Feast 2016Event Staff;- Myer Fashion Show Autumn 2017: Fashion Stylist Assistant- Melbourne Food & Wine Festival 2019- AFL Grand Final Parade 2022 Show less

Melbourne & Olympic Parks (M&OP) is home to eight national, elite sporting teams and welcomes millions of visitors annually.It plays host to hundreds of events each year, ranging from game day matches to grand finals, and from intimate occasions to epic arena spectaculars. The precinct is notably acclaimed for hosting the Australian Open, a range of sporting codes, as well as the highest calibre of international acts and musicians, including Elton John, Queen, P!NK, Beyoncé, Katy Perry,… Show more Melbourne & Olympic Parks (M&OP) is home to eight national, elite sporting teams and welcomes millions of visitors annually.It plays host to hundreds of events each year, ranging from game day matches to grand finals, and from intimate occasions to epic arena spectaculars. The precinct is notably acclaimed for hosting the Australian Open, a range of sporting codes, as well as the highest calibre of international acts and musicians, including Elton John, Queen, P!NK, Beyoncé, Katy Perry, The Rolling Stones, Red Hot Chilli Peppers and Bruce Springsteen. The precinct is home to six of Melbourne’s premier venues; Rod Laver Arena, Margaret Court Arena, John Cain Arena, AAMI Park, Kia Arena and CENTREPIECE at Melbourne Park. Joined the OH&S Committee as Deputy Health & Safety Rep for the Merchandise Department in April 2018 - April 2021 Show less

Duty Manager;- BBC Earth Experience 2023Supervisor;- Hamilton Show 2019- Sheep & Wool Expo 2022- Spilt Milk 2022 & 23- Karnival 2023- Gippsland Country Festival 2023- Groovin the Moo 2023- Post Malone 2023-Dreamstate 2023Ticketing Seller;- SSAA Expo 2019- Falls Festival Melbourne 2022Event Assistant;- Comm Connect 2018 & 19- Accounting Expo 2018- 7/11 Award Ceremony 2019- TMA Australia 2019Ticketing… Show more Duty Manager;- BBC Earth Experience 2023Supervisor;- Hamilton Show 2019- Sheep & Wool Expo 2022- Spilt Milk 2022 & 23- Karnival 2023- Gippsland Country Festival 2023- Groovin the Moo 2023- Post Malone 2023-Dreamstate 2023Ticketing Seller;- SSAA Expo 2019- Falls Festival Melbourne 2022Event Assistant;- Comm Connect 2018 & 19- Accounting Expo 2018- 7/11 Award Ceremony 2019- TMA Australia 2019Ticketing Scanner;- Laneway Festival 2018 & 19- Supernova 2019- Groovin The Moo 2019- Spilt Milk 2019- Defected 2020- Carl Cox and Eric Powell’s Mobile Disco 2020 Show less

 Provide first-level support for on the day ticket queries at all stadium ticketing facilities using the online FIFA Ticketing system and following the FIFA Women's World Cup 2023 policies. Provide support to customers who need help with mobile ticket activation at stadium ticketing facilities on the day. Assist in managing queues at ticketing facilities to ensure a smooth and efficient process. Coordinate with other ticketing staff and stadium personnel to address on the day… Show more  Provide first-level support for on the day ticket queries at all stadium ticketing facilities using the online FIFA Ticketing system and following the FIFA Women's World Cup 2023 policies. Provide support to customers who need help with mobile ticket activation at stadium ticketing facilities on the day. Assist in managing queues at ticketing facilities to ensure a smooth and efficient process. Coordinate with other ticketing staff and stadium personnel to address on the day customer needs and provide assistant when needed. Provide guidance and assistance to customers with special needs or accessibility requirements on the day of the event. Accurately fill out reports for all ticketing issues, customer queries, and other relevant data as needed. Demonstrate a positive attitude and willingness to go above and beyond to ensure customer satisfaction.  Be ready to take initiative, responsibility and be a proud representative of the Ticketing team. Show less

Core Responsibilities include:- To successfully manage the Hospitality Ticketing function, and provide a best-in-class customerexperience for our hospitality customers- Manage the distribution of Hospitality Tickets to suites on event days- Manage the Mobile Ticket Distribution via Ticketmaster- Order and Manage Collateral with the Sales Operations Manager & Sales Operations & Ticketing Coordinator- Troubleshoot customer issues on Ticketmaster in the leadup to, and… Show more Core Responsibilities include:- To successfully manage the Hospitality Ticketing function, and provide a best-in-class customerexperience for our hospitality customers- Manage the distribution of Hospitality Tickets to suites on event days- Manage the Mobile Ticket Distribution via Ticketmaster- Order and Manage Collateral with the Sales Operations Manager & Sales Operations & Ticketing Coordinator- Troubleshoot customer issues on Ticketmaster in the leadup to, and at-event- Assist in managing a team of Ticketing Assistants at the event- With the Sales Operations team, be available at the Gate 1 Hospitality Ticket Entrance for on-the spottroubleshooting- Work with the Venue Operations team to ensure a smooth ingress for hospitality customers Show less

KEY RESPONSIBILITIES- Keep up to date with Personal Protective Equipment requirements for donning and doffing of suspected and confirmed COVID19 patients- Keep up to date with personal protective equipment availability and changes in products due to supply chain restrictions- Keep up to date with DHHS recommendations on PPE- At ward level observe staff in donning and doffing personal protective equipment prior and after providing care to suspected and confirmed patients for both… Show more KEY RESPONSIBILITIES- Keep up to date with Personal Protective Equipment requirements for donning and doffing of suspected and confirmed COVID19 patients- Keep up to date with personal protective equipment availability and changes in products due to supply chain restrictions- Keep up to date with DHHS recommendations on PPE- At ward level observe staff in donning and doffing personal protective equipment prior and after providing care to suspected and confirmed patients for both clinical and non-clinical staff- Provide education, guidance and support in the correct procedures to staff in donning and doffing PPE where required- Use a checklist of donning and doffing procedures to guide your assessment of staff performances in donning and doffing procedures- Provide advice on and monitor:- Healthcare specific entry requirements such as use of face masks and attestation compliance- Visitor restrictions as per Peninsula Health guidelines- Physical distancing measures- Hand hygiene and cleaning measures Show less

Core Responsibilities - To successfully manage the Hospitality Ticketing function, and provide a best-in-class customer experience for our hospitality customers- Manage the distribution of Hospitality Tickets to suites on event days- Manage the Mobile Ticket Distribution via Ticketmaster- Order and Manage Collateral with the Sales Operations Manager & Hospitality Ticketing Officer- Troubleshoot customer issues on Ticketmaster in the leadup to, and at-event- With the… Show more Core Responsibilities - To successfully manage the Hospitality Ticketing function, and provide a best-in-class customer experience for our hospitality customers- Manage the distribution of Hospitality Tickets to suites on event days- Manage the Mobile Ticket Distribution via Ticketmaster- Order and Manage Collateral with the Sales Operations Manager & Hospitality Ticketing Officer- Troubleshoot customer issues on Ticketmaster in the leadup to, and at-event- With the Sales Operations team, be available at the Gate 1 Hospitality Ticket Entrance for on-the spottroubleshooting- Work with the Venue Operations team to ensure a smooth ingress for hospitality customers Show less

Key accountabilities • Provide information and assistance to visitors to the Suburban Hub as a first point of contact • escort clients to and from the hub floor • Assess client needs and respond to client queries regarding the Hub to support an integrated and seamless delivery.• Deliver a consistent service experience to all clients, across all customer interface points, including telephone, online or in-person in accordance with relevant service level agreements and SSP… Show more Key accountabilities • Provide information and assistance to visitors to the Suburban Hub as a first point of contact • escort clients to and from the hub floor • Assess client needs and respond to client queries regarding the Hub to support an integrated and seamless delivery.• Deliver a consistent service experience to all clients, across all customer interface points, including telephone, online or in-person in accordance with relevant service level agreements and SSP customer charter.• Log in-bound client service requests in specified systems • Order kitchen amenities, stationery as required• Undertake OH&S and Fire Warden functions as required. • Maintain up to date knowledge of Hubs processes to be able to direct clients competently on how to access services or raise/escalation issues/complaints. • Assist clients with meeting room bookings including set up and pack up of rooms. Show less

Responsibilities Include:Event Day:- Event day checks and testing of hardware- Client and customer service support- Management of box office staffBox Office:- Working as part of a customer facing team in the day to day running of the box office- Maintain a thorough understanding of the event schedule, ticketing prices & deals & communicate this information accurately & consistently- Process ticket sales for Ticketek customers and escalate any issues.- To… Show more Responsibilities Include:Event Day:- Event day checks and testing of hardware- Client and customer service support- Management of box office staffBox Office:- Working as part of a customer facing team in the day to day running of the box office- Maintain a thorough understanding of the event schedule, ticketing prices & deals & communicate this information accurately & consistently- Process ticket sales for Ticketek customers and escalate any issues.- To be responsible for all cash, cheque and card transactions made by the Box OfficeCustomer Service Call Centre:- Respond to enquiries about events and products adjusting your language and tone depending on the channel (social media, chat, phone, email)- Process bookings and dispatch tickets- Maintain accurate customer account information Show less

The Merchandise Coordinator is responsible for:-Assisting with ordering stock and managing deliveries to events.-Managing the event set-up and liaising with Operations staff to ensure stores are ready to open on time.-Managing local contract staff onsite at events, and overseeing the payroll paperwork and responsibilities.-Providing outstanding customer service.-Overseeing the pack down of the store and all packing of the product to be sent back to the Warehouse.-Other… Show more The Merchandise Coordinator is responsible for:-Assisting with ordering stock and managing deliveries to events.-Managing the event set-up and liaising with Operations staff to ensure stores are ready to open on time.-Managing local contract staff onsite at events, and overseeing the payroll paperwork and responsibilities.-Providing outstanding customer service.-Overseeing the pack down of the store and all packing of the product to be sent back to the Warehouse.-Other ad-hoc responsibilities as required. Show less

Responsibilities included:- Implement the operational plan for your assigned zone.- Lead, manage and inspire up to 100 volunteers motivating them to perform SPS core functions at the highest standards.- Support SPS workforce in issue resolution to ensure the operation is seamless and the spectator experience is of the highest standard.- Frequently monitor your assigned zone, focusing on maintaining SPS levels of service for spectators and SPS workforce.- Support the… Show more Responsibilities included:- Implement the operational plan for your assigned zone.- Lead, manage and inspire up to 100 volunteers motivating them to perform SPS core functions at the highest standards.- Support SPS workforce in issue resolution to ensure the operation is seamless and the spectator experience is of the highest standard.- Frequently monitor your assigned zone, focusing on maintaining SPS levels of service for spectators and SPS workforce.- Support the implementation of accessibility requirements for the Spectator Client Group ensuring coordination with other service providers.- Integrate with other Functional Area representatives to ensure smooth operations.- Ensure Volunteer Team Leaders and Team Members are well informed with progress of all the changes to the operation within their zone to continually improve service standards.- Support the overall SPS team by continually improving and creating a vibrant and exciting environment.- Manage allocated volunteer shift breaks, change over and re-deployment to reduce attrition.- Ensure daily reports are logged and attend regular debrief sessions with the wider SPS management team. Show less

Transport Coordinator;- Wings for Life World Run Event 2017: Transport CoordinatorOperations;- Eastland lighting of the tree 2017: Operation Staff & Artist Assistant- The ROC 2017 (Race Obstacle Course): Operation Hand- National Gymnastics Championships 2017: Operation HandForklift;- Night Noodle Market 2017: Forklift OperatorFront of House;- Eastland Ice Rink 2017: Front of House

Dome Usher;Royal Melbourne Show 2015Patron Service;Australian Open 2016, Australian Open 2017, World Cup Gymnastics 2017, Paw Patrol Live 2017, Suncorp Super Netball Preliminary Finals 2017Merchandise Runner & Seller;Nitro Circus 2016, 5SOS 2016, Slipknot 2016, Delta Goodrem 2016, UFC 2016, Keith Urban, Paw Patrol Live 2017, Bruce Springsteen 2017 & Green Day 2017Session Scanner;Hair Expo 2016, Integrated 2017 & Safety in Action Show… Show more Dome Usher;Royal Melbourne Show 2015Patron Service;Australian Open 2016, Australian Open 2017, World Cup Gymnastics 2017, Paw Patrol Live 2017, Suncorp Super Netball Preliminary Finals 2017Merchandise Runner & Seller;Nitro Circus 2016, 5SOS 2016, Slipknot 2016, Delta Goodrem 2016, UFC 2016, Keith Urban, Paw Patrol Live 2017, Bruce Springsteen 2017 & Green Day 2017Session Scanner;Hair Expo 2016, Integrated 2017 & Safety in Action Show 2017Tracker;Reed Gift and Fair & AGHA Expo 2016 & AWISA Expo 2016Gate Supervisor;Royal Melbourne Show 2016Runner;Reed Gift & Fair 2017Supervisor;Deakin College 2017 Show less

Onsite Operations Support @ The Royal Melbourne Show 2017

NATURE OF THE COMMUNICATION REQUIREMENTS:INTERNAL:- Event and Operations Coordinator regarding reporting, planning and development.- Venue Event Booking Coordinator, Program Coordinator and Venue Booking Supervisor regarding technical and staffing requirements for stadium activities.- Other departments to advise on general matters and specific responsibilities regarding technical and logistical requirements for stadium activities in the facility.- Casual event staff… Show more NATURE OF THE COMMUNICATION REQUIREMENTS:INTERNAL:- Event and Operations Coordinator regarding reporting, planning and development.- Venue Event Booking Coordinator, Program Coordinator and Venue Booking Supervisor regarding technical and staffing requirements for stadium activities.- Other departments to advise on general matters and specific responsibilities regarding technical and logistical requirements for stadium activities in the facility.- Casual event staff regarding training and rosters.- Customer Service Admin Coordinator regarding POS duties etc.- Duty Manager regarding daily operations.- Maintenance staff for any OH&S or repair work required.EXTERNAL:- Clients regarding facility, equipment, technical and logistical requirements.- Internal contractors including cleaning and catering service delivery for events and bookings.- External contractors and service providers.- Sports Associations including:- Badminton Victoria- Basketball Victoria- Table Tennis Victoria- Victorian Squash Federation- Hockey Victoria- Netball Victoria Show less

Roles and ResponsibilitiesYour duties are set out in the accompanying project requirements sheet. During the project period you must:a) professionally and effectively carry out your duties and responsibilities;b) professionally fulfil all other tasks assigned to you by the Incognitus or its Clients;c) carry out your duties faithfully, diligently, honestly and to the standard reasonably expected of someone holding yourposition;d) devote all your attention to the discharge… Show more Roles and ResponsibilitiesYour duties are set out in the accompanying project requirements sheet. During the project period you must:a) professionally and effectively carry out your duties and responsibilities;b) professionally fulfil all other tasks assigned to you by the Incognitus or its Clients;c) carry out your duties faithfully, diligently, honestly and to the standard reasonably expected of someone holding yourposition;d) devote all your attention to the discharge of the duties as are reasonably required of you;e) refrain from acting or giving the appearance of acting contrary to the best interests of Incognitus or its Clients;f) use your best endeavours to protect and promote the good name and reputation of Incognitus or the Client;g) Comply with and take all measures reasonably necessary to ensure complies with all applicable laws including thoserelating to health, safety, non-discrimination, prevention of harassment of employees and fair trading. Show less

Assembling, Dismantling, Cleaning, Selling, Re-stocking, Inventory Control, Cashier, Closing, Customer Service, Answering phone calls, Organising, Preparation, and Loading up customer.

Customer Service, Cashier, Cleaning, Re-Stocking