Christopher Robison Email & Phone Number

Mountain View, Ca, Us

Seattle, Wa, Us

Seattle, Wa, Us

Working with ISVs on the AWS Marketplace to enable: Private Offers, Channel Private Offers, Co-Selling mechanisms, GTM, and Demand Generation activities.

Seattle, Wa, Us

Sr Program Manager responsible for building operational processes for the AWS Marketplace Customer Desk Team: AWS Marketplace Channel Incentive Program, Private Offers Program, Enterprise Contract For AWS Marketplace, and Enhanced Data SharingAdditional responsibilities included: Reporting and Analytics for the Business Development and Category teams

Seattle, Wa, Us

Program manager of Fulfillment by Amazon's inbound support workflows and the CS Andon FBA workflow. Responsibilities include the following:Outsource ticket based workflows to offshore teams.Labor planning and forecasting. Design and monitor queue health metrics.Identify key drivers, bridge and communicate the identified gaps for out of tolerance performance metrics to senior leadership. Automation and streamlining of manual process to achieve performance goals. Quality auditingPartner with Premium Account Managers to assist in strategic account launches and escalations. Assist in the launches of new marketplaces

Seattle, Wa, Us

Program manager of Fulfillment by Amazon's inbound support workflows. Responsibilities include the following:Outsource ticket based workflows to offshore teams.Labor planning and forecasting. Design and monitor queue health metrics.Identify key drivers, bridge and communicate the identified gaps for out of tolerance performance metrics to senior leadership. Automation and streamlining of manual process to achieve performance goals. Quality auditingPartner with Premium Account Managers to assist in strategic account launches and escalations. Assist in the launches of new marketplaces

Seattle, Wa, Us

Lead ticket resolverContinuous improvement projectsWork with developers to build/improve toolsContent reviews of standard work protocols

Atlanta, Ga, Us

Temporary contract with Amazon. Trouble Ticket based workflow that supports resolution of inventory defect issues at fulfillment centers.

Seattle, Wa, Us

Highlights:Lead a team in the relocation of the company's mfg. site andhelped design& execute the warehouse storage, racking and inventory placement. Met deadlines for re-establishing production.Reduced the monthly freight expense of the company by 27%.Improved the quality of information of the inventory and met target liquidation goals.Created new protocols that increased the daily production and overall efficiency.Effectively managed the shipping and manufacturing department needs for three months during an extended furloughs imposed on staff within the two departments.; Delegating preparation and assembly responsibilities for the department.Duties:Creation of substitution spreadsheets for out of stock & discontinued SKU numbers.Inventory management and quality control of over 400 SKU numbers.Interface with vendors for all damage claims on stock and ordering.Analysis of trends in stock and advised on re-ordering and discontinuing of stock.Project management over product construction for all sales order deadlines.Organization and warehousing of all stock.3 year experience unloading/loading trucks with forklift. Overseeing the preparation of all orders for shipping.Approximating shipping and boxing costs for customers and sales people.Comparing freight rates of different carriers, creating bills of lading and generating packing slips.Scheduling pick up times to meet required arrival

Seattle, Wa, Us

Sales administration and data entryReception/Customer service and Will Call managerAccounts Receivable

Cork, Ie

Data entry work for a medical claim processing centerElectronic filing of insurance claims for a re-insurance company