- Acted as hiring manager and/or onboarding trainer for all undergraduate advising staff 2022-2024, and provided continued support through weekly meetings and direct support on projects.- Collaborated with faculty and staff on student-directed information strategy, visual aid development, website management, curriculum and time schedule planning, event planning, and support for committees and processes (admission, curriculum, registration for courses and research, petitions).- Created several automated processes for course registration and petitions using a combination of Google Forms and JavaScript, saving our office an estimated 100-200 hours of work over the course of four years (2020-2024).- Retrieved, interpreted, and presented student data to inform staff and faculty decisions on registration management and student retention efforts.- Provided guidance to current and prospective undergraduate students on applying to their major, graduation requirements, course selection and registration, securing research and internship opportunities, strategizing for future education and careers, and finding resources to navigate personal and academic challenges.- Maintained confidential student records in accordance with FERPA regulations and UW retention schedules.

- Processed applications for incoming UW Seattle first year students and UW Bothell engineering students.- Gained familiarity with UW's student database (SDB/Keynes) and EARS/DARS student management software.- Created and streamlined documents: applications, admissions letters, and informational handouts for students.- Maintained confidential student records in accordance with FERPA regulations and UW retention schedules.

- Produced English translations of Japanese text: business and technical documents, guidebooks, and entertainment media.- Established relationships with new clients and set translation prices.- Oversaw and proofread for translation teams of up to five members.

- Created presentations, forms, reports, letters, and informational materials for internal use.- Traveled internationally (China, Korea), and domestically for student recruitment.- Recruited and drafted contracts with host families, schools, and regional student coordinators.- Processed incoming student applications and F-1 visa information.- Performed and documented initial interviews and monthly contacts with students, host families, and schools.> Planned and chaperoned camp program for weekly trips to major cities and cultural locations on the east coast.- Tutored camp students in conversational English three times per week; developed tutoring schedule and materials.