Responsible for overall execution and results:• Planograms/Display Planner• Pricing• Ensure stockroom meets Store StandardsResponsible for overall execution and results in accordance with Standard Operating Procedure:• Floor First Receiving• Replenishment• Recalibration• Cycle CountsResponsible to maintain current forklift certifications for all forklift drivers• Report and resolve any handheld or mobile printer equipment issues• Uses data to set priorities and translates goals into action plans• Consistently pushes self and others for results• Manages internal and external communications• Drive sales to exceed financial goals• Support a results-driven store environment• Plan, prepare, and ensure successful execution of special events• Manage payroll and expenses

• Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.• Resolves customer complaints and helps and responds to customers needs.• Supervises shifts and delegates tasks • Performs and supervises store merchandising planning• Analyzes inventory trends and turns those insights into smart purchasing decisions• Ensures compliance with all company policies• Partticipates in on-the-job training to improve skills and increase store productivity

• Manages a store of 150+ employees.• Was promoted three times within a three-year period.• Projects weekly sales based on previous year and current economic trends.• Performs routine performance reviews for all current employees and implements disciplinary action when necessary.• Checks, completes, and sends vital department reports, management reports, documents, and paperwork via written, verbal, or email to the appropriate persons as deemed by supervisor. • Utilizes time management skills and prioritization to accomplish tasks through management team and associates. • Maintains adequate inventory levels in all departments as to incur few out-of-stocks, but with limited days supply on hand. • Listens to and resolves complaints or issues brought to the attention of the management team from supervision, associates, management team, and customers.• Oversees and participates in the development and administration of the store’s annual budget• Provides oversight and direction to department managers in operations as well as long-term staffing and succession planning• Manages and participates in the implementation of goals, objectives, policies, and priorities for assigned store• Creates/maintains customer satisfaction performance measures• Performs other duties as assigned• Attends and participates in monthly shrink meetings• Assists department heads in making sure department is ready for daily business• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity