Christopher Sciarappa Email & Phone Number

Watertown, Ct, Us

Springfield, Massachusetts, United States

• Spearheaded retail operations and buying decisions for an exclusive retail market, ensuring a curated product selection that resonates with the brand’s clientele.• Enhanced customer engagement and satisfaction through personalized service and targeted marketing campaigns, leading to a 15% increase in repeat business.• Developed and maintained relationships with premier vendors and partners, securing exclusive product offerings and optimizing inventory levels.• Led a team of sales professionals in achieving the highest profitability among company branches, maintaining exclusive standards across all touchpoints.

433 5Th Ave New York, Ny

• Managed flagship operations in one of the most competitive exclusive retail markets, driving a 12% increase in annual sales through exceptional service and merchandising standards.• Directed exclusive clienteling initiatives, resulting in a 20% increase in average transaction value and improved customer loyalty.• Partnered with senior leadership to launch high-profile events and brand activations, boosting store visibility and market penetration.• Achieved consistent top performance in customer satisfaction metrics, contributing to a strong brand reputation.

New Haven Ct

• Led multi-unit operations for premium retail locations, focusing on creating unique in-store experiences and optimizing sales strategies.• Improved regional sales by 10% through effective visual merchandising, client engagement, and staff training initiatives.• Reduced loss by 83% through process improvements and compliance with industry best practices, while maintaining exclusive service standards.• Recognized for excellence in visual merchandising and customer experience by Yale University with the “Visual Merchandising Award” in 2015.

Connecticut, United States

• Oversaw a district of high-volume stores, leading the region to achieve a top-5 ranking out of 125 locations by focusing on exceptional service and team development.• Successfully executed brand and product strategies across multiple locations, elevating the brand's positioning and increasing customer engagement.• Conducted training programs on exclusive sales techniques and clienteling, resulting in a 20% increase in regional sales performance.• Awarded “Manager of the Year” in 2004 for superior leadership and strategic contributions to the brand's success.