Christopher Sciarappa Email & Phone Number

Watertown, CT, US

Springfield, Massachusetts, United States

• Spearheaded retail operations and buying decisions for an exclusive retail market, ensuring a curated product selection that resonates with the brand’s clientele.
• Enhanced customer engagement and satisfaction through personalized service and targeted marketing campaigns, leading to a 15% increase in repeat business.
• Developed and maintained relationships with premier vendors and partners, securing exclusive product offerings and optimizing inventory levels.
• Led a team of sales professionals in achieving the highest profitability among company branches, maintaining exclusive standards across all touchpoints.

433 5th Ave New York, NY

• Managed flagship operations in one of the most competitive exclusive retail markets, driving a 12% increase in annual sales through exceptional service and merchandising standards.
• Directed exclusive clienteling initiatives, resulting in a 20% increase in average transaction value and improved customer loyalty.
• Partnered with senior leadership to launch high-profile events and brand activations, boosting store visibility and market penetration.
• Achieved consistent top performance in customer satisfaction metrics, contributing to a strong brand reputation.

New Haven CT

• Led multi-unit operations for premium retail locations, focusing on creating unique in-store experiences and optimizing sales strategies.
• Improved regional sales by 10% through effective visual merchandising, client engagement, and staff training initiatives.
• Reduced loss by 83% through process improvements and compliance with industry best practices, while maintaining exclusive service standards.
• Recognized for excellence in visual merchandising and customer experience by Yale University with the “Visual Merchandising Award” in 2015.

Connecticut, United States

• Oversaw a district of high-volume stores, leading the region to achieve a top-5 ranking out of 125 locations by focusing on exceptional service and team development.
• Successfully executed brand and product strategies across multiple locations, elevating the brand's positioning and increasing customer engagement.
• Conducted training programs on exclusive sales techniques and clienteling, resulting in a 20% increase in regional sales performance.
• Awarded “Manager of the Year” in 2004 for superior leadership and strategic contributions to the brand's success.