Christopher Scott Email & Phone Number

Irvine, CA, US

Los Angeles, California, United States

- Diagnosing and resolving hardware, software, and network issues.- Providing step-by-step guidance to users for resolving technical problems.- Escalating more complex issues to senior support specialists or other departments.- Maintaining a high level of customer satisfaction through courteous and efficient service.- Communicating effectively with users.

- Oversee district reporting for 9 stores within the Orange County and Los Angeles market, identifying potential security risks and implementing appropriate measures to mitigate them. - Provided timely technical support to users via phone, email, and in-person channels, resolving hardware, software, and network issues.- Logged and tracked support requests.

Rancho Cucamonga, California, United States

- Performed threat analysis in a 24/7 environment, mitigating and managing all threats and risk to the company- Encrypt data transmission and erect firewalls to conceal confidential information during transmission and keep out tainted digital transfers- Monitor and analyze security alerts using SIEM tools, ensuring timely identification and response to.

San Francisco Bay Area

-Produced reports regarding nonconformance of products, processes, daily. production quality, root cause analyses, and quality trends.-Performed risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.

Texas, United States

- Substantiate loan documents, including title, insurance, appraisal, credit, and income verification to ensure regulatory compliance and internal policy guidelines. -Analyzed and researched regulatory and legislative information and provided updates to internal stakeholders to ensure compliance.- Conducted regular audits to ensure compliance with federal.

- Consistently meets production goals through proactive actions including responsive telephone presentation, pipeline management activities, and working cross-functional with teams- Enables borrower transaction through compiling necessary documentation and collaborating with team to manage the loan process- Operate as a point of contact during the loan.

Irvine, California, United States

- Reviewed various types of loans and credit options that are available to the borrower, as well as the terms of those services- Analyzed applicants’ financial status, credit, and business evaluations to determine the feasibility of granting loans

Huntington Beach, CA

- Improved loan applications quality and documentation by proactively informing the applicant of all applicable requirements- Maintained client files after discussing with a borrower. Execute transactions in accordance to state lending laws- Reviewed the different types of loans and credit options that are available to the borrower, as well as the terms of.

Costa Mesa, CA

* Trained 30 employees regarding product knowledge and sales technique for tax settlement and student loan counseling programs.* Consistently ensured that sales goals and quotas we achieved on a monthly basis.

Rancho Cucamonga, CA

* Ensuring all sales goal are met, training, recruiting, hiring, and developing sales kills. Manage customer cleaning schedule/account, handle and resolve customer complaints, respond promptly to customer inquiries, follow-up on customer concerns.

Corona, CA

* Increase revenue and control expenses by optimizing current strategies and developing new ones according to business needs.*Consistent Improvement of operations through effective planning, implementation, use and exercise of independent Judgment.