Saved $10,000 in additional network hardware and installations using VLANs and inter VLAN routing• Serve as member of the IT Leadership Committee to communicate security and network policy updates tothe Frost School of Music• Collaborate with UM IT to install Crowdstrike and Tanium agents on University of Miami computers• Teach students to use university audio and recording equipment, and to support live events• Provide high-touch on-call in-person technical support and maintenance for 75 offices and 25 classrooms• Rebuilt hardware and software inventory system for smoother operation and reduced purchasing errors

• Consult with client technical staff to advise them on audio best practices• On-site technical director for productions and responsible for audio quality and smooth event processes• Provide white-glove service to clients while successfully meeting strict visual, audio, and event standards

• Subject matter expert and consultant in audio and livestreaming for Church leadership and IT staff• Implemented total redesign of existing audio infrastructure to align with industry-standard practices• Restored livestreaming functionality for church services for remote church members