Christopher Johnson Email & Phone Number

Gainesville, Fl, Us

Remote

Gainesville, Florida Area

Florida

Greater Denver Area

Provide Managed Service Plans customized to meet the needs of the organizations in which I service ( Daily travel and communication )Disaster Recovery / Business Continuity planning and consulting Virtualization, Vshpere, VMWare, Veeam Backup Administration, Hyper VManage / Determine needs and opportunities of 20+ clientsHelp health organizations maintain HIPAA complianceSetup, Administer and MaintainWindows Severs, 2012-2003,Desktops, Win 8-XPMacs, Macbook Pro, Macbook AirMicrosoft Products, Office, Office365, Sharepoint, etcFirewalls, Juniper, Sonic Wall etc,

Assist – Train the Tier 1,2 and Help Desk employees with network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etcSetup and administer Windows Server with domain ,DNS and Exchange managementResponsible for troubleshooting workstations, networks, software applications, phones, copiers and other technologies. Manage network / NOC OperationsDesign, develop and maintain web-based applications including websites and intranets. Continuously improve the organization's Web site and Intranet; add new functionality and improve user ability to maintain without technical support.Respects confidentiality in discussing consumer/participant, staff, volunteer and organizational matters; also maintains confidentiality of organization, project, fiscal and personnel related information.Prepare reports for workshops, management meetings, conferences, and trainings. Develop and maintain technology policies, standards and procedures manual; develop and maintain related technology checklists

Advanced internal / external problem solving with proprietary Test PrepsoftwareInteract with customers to find specific issues / needs and work withprogrammers to implement request.Utilize and operate a variety of diagnostic and portable test equipment andsoftware to identify, troubleshoot, and resolve problems, determiningwhether problem is system-related, hardware, software, or the end-user. Work with Network Admin to troubleshoot any connectivity issues relatedto IP address conflicts, peer to peer issues etc.Daily software/ website testing for mistakes, errorsDocs edits, activity reports, time management reports

Create and execute project work plans and revise as appropriate to meetthe changing needs and requirements of business.Identify resources needed and assign individual responsibilities.Help employees/ management understand internet, intranet, extranet andclient/server architectures. Setup and maintain network from modem-router/ switch- to end user pc.Keep management informed of new and emerging technologies and thepotential application on client engagements.

Support for the proprietary accounting, billing, and/or customermanagement software (CBIS)IT to Customer Service Dept. tech liaison for new customer servicesoftware (SAP)Performed a variety of technical and end-user support duties of routinedifficulty, complexity and scope involving the installation, malfunction,maintenance, and replacement of standard desktop/laptop computers,peripheral devices, and company standard softwareConducted on-the-job training and assisted users, participating incomputer technology classes, in the proper operation and care of softwareprograms, personal computer, and peripheral devices,Documented problems relating to hardware, software, and setup ofprescribed formats, resolving them independently or referring them toimmediate supervisor as needed

Performed a variety of technical and end-user support duties of routinedifficulty, complexity and scope involving the installation, malfunction,maintenance, and replacement of standard desktop/laptop computers,peripheral devices, and company standard software.Assumed responsibility for the care, regular maintenance, and cleaning ofcomputer and peripheral equipment.

Bachelor Of Business Administration (Bba), Business Administration, Management And Operations

Master'S Degree, International Business