Christopher Simmons Email & Phone Number

Birmingham, England, United Kingdom

Liverpool, England, United Kingdom

• Chiefly responsible for the development, refinement, and implementation for the monthly pension data submissions report to the Local government Pension Scheme (LGPS).• Working closely multiple departments and 3rd parties on data management, reporting writing, formula writing and data validation. • Collated and cleansed 1500 member records relating to LJMU service breaks and service history data with regards to the on McCloud Project submission.• Worked with the Pensions & Payroll team to reduce backlog by scrutinising processes and developing improvements and solutions.• Standardised processes, reduction waste and prioritised quick wins as well as achievable substantial gains.• Devised and implemented the organisation strategy for current process aids and archived documentation

Bromborough, England, United Kingdom

I Manage a team of 11 with a mix of office based and full time WFH, keeping all staff fully engaged and included. I set targets then motivate staff to reach and exceed these for both the individual and their team. I have devised and implemented backlog reduction plans for inherited tasks. This has lowered outstanding’s from over 4000 to the 300 target, enabling same day/next day processing. I Perform monthly 121’s, Quarterly reviews and objective directed half yearly appraisals.I have rolled out a Quality & Competency Control Framework to assess accuracy. This has led to 98% right first-time accuracy whilst also quickly highlighting training needs and common errors. I am successfully managing the team through a platform change; ensuring all staff are adequately trained and enthused throughout. I am also the SME for testing as I have previous experience and I am comfortable mapping the various processes as we collaborate to build the new client record system.I am also guiding the team in the introduction of a standalone workflow management system in addition to the above. I have introduced daily huddles to the business; targeting immediate needs and flash-points for the day/week. This has also fostered a culture of transparency and regular communication/engagement within teams.I have implemented a continuous improvement pipeline for company-wide process ideas. I am continuously building relationships with members, financial advisers, investment houses and other schemes in both the UK and international markets. Modifying my approach to suit the differing needs and expectations of the customer. I have mentored and trained new staff as both a peer and manager.I have proven development Skills as several members of my former teams have progressed to senior or management level in other areas of the business.

Liverpool, England, United Kingdom

Liverpool, England, United Kingdom

Liverpool, England, United Kingdom