Christopher Singleton Email & Phone Number

Conroe, Tx, Us

Houston, Texas, United States

Conroe, Texas, United States

Houston, Texas

Maintains ongoing relationship with regional customers and sales staff by answering incoming calls, correcting order issues, processing customer orders, and resolving customer product or service issues Processes sales orders and order changes and confirms shipment/delivery dates and cancellations Uses business software systems to retrieve customer information, verify inventory levels and process orders

The Woodlands Tx

Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting policy errors. Provided quotes and executed online policy changes for Benefit (Medical, Dental, Vision) coverage. Used consultative thinking techniques to provide leads on how to get member to understand their policy and explaining what it’s all about.Handle in-bound calls in a very high call center roughly between 30 to 40 calls daily and also handle out-bound calls as well as email with member with no phone at all but rather than calling in.

Humble, Texas

Respond to telephone inquiries, providing quality service to customers inquiring about the availability of products or status of orders through bestbuy.com and Geek squad. Listen attentively to caller needs to ensure a positive customer experience and insure that they leave on a good note with our company. I handle in-bound calls in a high volume call center, Technical Support, Generate Sales, Set Appointments and Human Resources/Receptionist for 1 year. Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues. Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers when placing order or receiving their orders.

Bachelor Of Science (B.S.), Psychology

Diploma, High School/Secondary Diplomas And Certificates