Christopher Smith Email & Phone Number

Northampton, Gb

Northants

• Management of RSR’s supplier invoice process.• Managing Supplier Spend and Periodical reporting by Supplier base and Clients• Analysing and presenting Management Information such as trend analysis, status reports, and benchmark data in relation to second tier supplier performance

Northampton, United Kingdom

• Responsible for the management of supplier debt• Management of RSR’s supplier invoice process.• Undertake complex invoice reconciliations• Analysing and presenting Management Information such as trend analysis, status reports, spend reports and benchmark data in relation to second tier supplier performance.

Banbury, Oxfordshire

• Identify and drive innovative process improvements to the supplier invoice systems and wider infrastructure including the supplier payment process.• Act as first point of escalation for any issues arising in the team, ensuring queries are resolved first time whilst providing excellent service to internal and external customers.• Responsible for the management, development and motivation of a small team.• Management of RSR’s supplier on boarding and invoicing• Act as first point of escalation for any issues arising in the team, ensuring queries are resolved first time whilst providing excellent service to internal and external customers.

Leicester, United Kingdom

• Manage the day-to-day communications between the business and SAP business billing team.• End-to-end ownership of Finance and Credit business/functional/process areas.•Proactively highlight improvements and ensure capture of this process through a Service Improvement Plan (SIP).•Produce Management Information.•Arrange and chair service level reviews and meetings.

Leicester, United Kingdom

•Conducting tests on SAP to ensure the system requirements were met and exceeded.•Using Mercury Quality Centre to track and audit all testing procedures undertaken.•Fault Finding/Trouble Shooting.•Workflow and Process Mapping including training and system access requirements.•Coaching the credit and finance teams on the intricacies of the new SAP system via a variety of mediums. •Responsible for tracking and recording all system failures/anomalies, and liaising with the technical team to resolve these via testing and sign off into the live environment