Christopher Spencer Email & Phone Number

New York, Ny

• Deploy, configure and troubleshoot Juniper Firewalls and Switches at offices and datacenters• Analyze, create, and update firewall rules and policies• Create and administer users and groups in Windows Active Directory • Deploy, configure and manage Windows Server 2016 and 2019 physical and virtual machine servers for roles such as Hyper-V, SQL, IIS, and DFS • Create and apply site certificates• Deploy and manage Windows 10 laptops• Travel to datacenters to deploy, configure, or update servers and network devices• Plan and manage IT projects

Greater New York City Area

• Consult with potential clients to analyze existing environment and business processes then plan for migration of content to Office 365 and SharePoint Online• Develop then demo proof of concepts for SharePoint Online and Office 365• Create and modify scope of work and/or project plan documents• Manage Office 365 suite

New York, Ny

Managed the company’s global multi-tiered SharePoint 2010 and 2013 farms and sites. Worked with each business unit’s management and department staff to plan for, design, and create SharePoint sites, libraries, lists, and/or workflows based on an analysis of their business processes. Also collaborated with and trained other IT technicians to assist their local users; conducted employee training; worked with 3rd party vendors to research, purchase, and deploy applications; and wrote project summaries, Knowledge Base articles, and other support documentation. Created and implemented procedures to review server and application logs and reports in order to maintain the systems and network integrity of the SharePoint farms. Furthermore, managed the annual budget for the servers, applications, training, and external support contracts. • Major Project: Roll out SharePoint 2013, and transition SEACOR’s various business units and over 2000 employees on 4 continents to SharePoint 2013 from the standard SMB file share (2014 - 2015)o Collaborated with the Head of IT Operations and the various business units’ management to develop a plan and to schedule the transition for each business unit and their departments around the globe. Afterward, discussed the details with the management and staff, developed an understanding of their existing workflows and processes, presented options and possibilities, agreed on a project plan with the deliverables, and then executed that plan. After creating the associated libraries and workflows, conducted multiple in-person employee training sessions, and addressed any questions or concerns. Subsequently followed up and provided updates and guidance, and further training, if requested. This was done in-person or remotely, depending on the situation.

New York, Ny

As the only on-site corporate IT support technician for SEACOR’s business units in the U.S. Northeast, I was responsible for providing a wide range of technical support to approximately 15 offices and remote locations. As a member of the SEACOR Technology Group, I would:- Configure and troubleshoot Microsoft Windows Server 2003 and 2008 servers in an Active Directory environment. Build, manage and deploy servers for a variety of functions including file storage, terminal services, and application hosting. I have also worked on troubleshooting issues with SQL-based applications as well as Citrix Server hosted applications- Work in a Cisco network environment to provide network connectivity to offices and remote locations. This involves setting up routers, switches, and wireless access points; cabling and wiring locations; configuring Cisco IP phones using Cisco Call Manager and Cisco Unity; and working with network providers or SEACOR’s Network Administrator to resolve issues with phones, switches and routers- Purchase, set up, and troubleshoot Windows desktops and laptops. Performing image backups and restores using Symantec Ghost or Microsoft SCCM images are standard responsibilities.- Write technical documentation and knowledge-base articles, as well as provide training to other IT Support technicians or to end-user employees- Travel to offices around the country to assist in projects such as the upgrade of all office computers to Windows 7 and Office 2010Due to my ability to effectively manage tasks, I was also given leadership responsibilities which included: - Perform site surveys to assess new locations and coordinate setting up this location- Train new Support Technicians as part of their "on-boarding" process- Project leader responsible for creating and testing User Access Control policies using Avecto's Privilege Guard software; this involved managing and coordinating with other IT personnel to test, schedule, and deploy these policies

Greater New York City Area

- Assisted in updating the website with a seasonal listing of events and classes- Edited and posted Press Releases and monthly listings on to the company’s website- Entered the contact, mailing, and coding information of certain journalists into an AS400 database

Brooklyn, New York, United States

Clerk working the weekend overnight shift (or as needed) admitting patients in to the hospital by entering their information in to the system, assigning patients to beds, and verifying patient insurance information