Christopher Squire Email & Phone Number

United States

- Meets with management, peers, and other departments to discuss staffing and forecast analysis needs.- Maintains long term staffing models for Workforce Management.- Prepares phone/processing demand forecast by reviewing and adjusting for variances in shrinkage, volume, productivity, handle time and volume.- Creates and communicates long-term hiring plans to other business areas like Recruiting and Customer Relationship Management.- Reviews skill set and licensing needs for demand and creates and modifies capacity models.- Develops and designs presentations to show staffing and forecasting analysis findings and may discuss recommendations for next steps.- Reviews and discusses analysis with Workforce Management team.- Serves as contact for reporting needs/issues regarding forecasting data.

Remote

•May serve as project lead and/or may contribute to the leadership of projects.•Develops and/or contributes to project documentation including timelines, initiation document, work break down structure, estimates, etc.•Identify stakeholder needs and collab to help make an understanding of planned enhancements/system modifications.•Extract, analyze, generate reports, create dashboards, and find trends from multiple sources of data •Participates in design review sessions evaluating compliance to requirements, system standards and usability and elevates discrepancies.•Participates in the post implementation review and may make recommendations for process changes relative to a specific process or project.•Working with analytical tools; such as, SQL, Service Now, etc•Document and participate in requirement review sessions and implementation of system, tools, and process improvement

Hazelwood, Missouri, United States

•Measure key performance indicators•Extract, analyze, generate reports, and find trends from multiple sources of data •Working with analytical tools; such as, oracle, SQL, SAP•Document and participate in the implementation of system, tools, and process improvement

Scottsdale, Arizona, United States

•Download/Upload and formatting of large data sets for utilization•Partner with HR and legal to terminate, recoup, and possibly seek legal action against fraudsters •Download/Upload and formatting of large data sets for utilization•Partner with HR and legal to terminate, recoup, and possibly seek legal action against fraudsters

Tempe, Arizona, United States

•Utilize historical data for shift planning, forecasting, and problem resolution.•Partner with senior leadership at fulfillment center to ensure customer orders are fulfilled accurately and efficiently •Make real-time adjustments based on current metrics and trends.•Compile data and generate reports to send to leadership for trend recognition, opportunities, and positives

Chandler, Arizona, United States

•Conducting property inspections on wind/hail claims.•Partnering with third party vendors to negotiate contract and work repairs for damaged insured homes. •Reviewing policy to determine coverages, and comparing to damages to determines.•Training and monitoring new adjusters out of training during the shadow period and providing feedback before independent work.

Tempe, Arizona, United States

•Support account checking features by utilizing multiple integrated internal and third-party systems to perform account maintenance and transaction settlement•Perform risk review during payment processing.•Manage fluctuating volumes in a deadline-driven environment •Offered full-time position following superior performance as a contractor and proven ability to quickly learn and master complex concepts and procedures•Develop understanding of Bridger system, OFAC countries and regions, money laundering, and the Bank Secrecy Act

Tucson, Arizona, United States

•Assist adults and their children in the home to develop a better relationship through various methods•DeEscalating hostile situations that arise during visitations between parents/siblings•Mandated reporting which requires recording and maintaining of sensitive information•Scheduling visits and transporting passengers under the age of 18

Phoenix, Arizona, United States

•Receive, review, and prepare financial documents such as travel vouchers, dependent changes, and pay grade changes•Army Accommodation Medal recipient •Process funding, commitment, and obligations documents to accounting and budget systems•Combat deployment 2011-2012

Bachelor'S Degree, Business Analytics, 3.94

Activities and Societies: Graduate with Honors, Delta Mu Delta, Golden Key International Honour Society

Associate Of Arts - Aa, Psychology, 3.0