Christopher Starkey Email & Phone Number

Orange County, California, United States

As a member of Microsoft's Consumer Sales Organization, I develop and execute sales strategies for Microsoft products and services within our partner stores. Responsibility extends to delivering top line growth, building partner relationships, and development and execution of business strategy. Providing partner solutions in creating customer experience transformations within the Microsoft ecosystem: Windows, Xbox, Office Surface, Cloud, and Partner Devices.Temporary assignments with Customer Service & Support and Online Safety teams to support increased load during Covid-19 pandemic.Virtual Product Advisor Program Lead- Co-led a team of 20 in piloting a new initiative with our largest partner during the peak of the Covid-19 pandemic. Participated in pilot rollout including dispatching and training on new software tools to a national field team. Instrumental in feedback collection and conveyance to US and Worldwide teams, participated in high level planning meetings, both internally and partner-facing, and ran day to day operations within the pilot. Team was responsible for over 2,500 customer interactions and delivered $500,000 in additional revenue for the partner while exceeding all key attach metric targets.

Orange County, California, United States

End-to-End Operations: Managing all aspects of the business, from product creation and production to marketing, sales, and customer service.Product Development: Crafting unique candle scents and designs, ensuring each product meets our quality standards.Sales and Marketing: Leading promotional efforts, including online and offline channels, to expand our customer base.Financial Management: Handling budgeting, financial planning, and ensuring the financial health of the company.Supply Chain Management: Overseeing the sourcing of materials, inventory management, and supplier relationships.Customer Relationship Management: Building strong customer relationships, handling inquiries, and addressing concerns.Online Presence: Managing our website, e-commerce platform, and social media accounts to increase brand visibility.Market Research: Staying informed about industry trends, competitor analysis, and consumer preferences.Brand Building: Continuously developing and strengthening our brand identity in the candle market.Community Engagement: Nurturing a loyal customer base and engaging with the candle-loving community.Innovation: Exploring new candle-making techniques, scents, and products to keep our offerings fresh and exciting.Administrative Tasks: Handling day-to-day administrative responsibilities such as bookkeeping, invoicing, and record-keeping.

El Cajon, Ca

Hired, developed and led a team of up to 15 associates delivering growth in a Computing sales department. Executed strategy according to company plan while innovating to increase basket size and customer satisfaction.

Fresno, California

Trained and helped to manage team of 10 associates. Created strategy to drive membership sales leading to 300% year over year growth. Organized and held monthly “lock in” overnight themed events including marketing and local business sponsorship.

Developed and led team of up to 25 associates. Managed flagship “Store of the Future” pilot store. Led Region in membership sales and game reservations. Organized and led midnight launch events for major releases in partnership with local businesses