Christopher Stearns Email & Phone Number

Milan, Illinois, United States

United States

Rock Island, Illinois

• Facilitate the accurate and timely movement of customer’s ocean freight import shipments from origin to destination in compliance with company standards and government agencies, such as Customs and Border Protection.• Communicate directly with customers or, if order originated from customer via overseas agent, communicate to and through overseas agents.• Confirm ocean freight rates have been filed. • Verify accuracy of buy/sell rates and agent profit splits.• Careful attention to customer procedures to handle each shipment as per customer wishes.• Confirm various shipping details against documents.• Create arrival notices and answer inbound phone calls requesting arrival notice information.• Maintain accuracy of data and shipment status as changes occur, and correctly and completely enter in the global system.• Present a professional image at all times to co-workers, customers, and agents.

Above 96% Customer Satisfaction RateShipping and ReceivingResponsible for Opening and Closing the StoreComputer Diagnostics / RepairTeaching Process and Accountability

Greater Chicago Area

Swing Supervisor of the Air Dock for 3 years, Supervisor with UPS for 6 yearsManaged 30+ employees on a daily basisDocumentation and Record RetentionTeam Development and TrainingOn-Time DepartureMember of the Damage Prevention TeamAwarded Supervisor of The Month / Quarter multiple times

Business – Sales And Marketing

Business Administration And Management, General