• Responsibility for forecast accuracy at line level on back catalogue mint software titles: managing team to ensure that current trends are implemented along with promotional activity & seasonal uplifts, & ensure publishers are aware of forecasts to achieve order fulfilment & sales targets are met • Responsibility for maintaining availability for new software titles: managing team to review forecasts with publishers, ensure POs are signed off in a timely manner, store availability is optimised through allocations, live sales performance is reviewed & further actions determined & escalated within the business• Managing inventory on software titles: oversight of weekly order process to optimise inventory on live titles, work with commercial to determine titles to reduce stock holding on, manage reverse flow through the business to ensure stock in optimum location & reduce buys, reduce store ranging as sales decrease, managing forecasts down to ensure stock exits cleanly• Leading project to reduce legacy over-stocks as part of cross functional business group: determining action, collaborating with business stakeholders (finance, logistics, store & field operations, marketing) executing activity & reporting on results to senior managers, resulting in overstock reduction from £5m to £1.9m over a four year period• Engaged in employee forum to drive business change & improve processes, communication & culture

• Implementation of changeover project on repacking lines into shelf ready packaging (SRP) for key grocery customers• Analysis & implementation of new business plan to bring SRP goods into new marketplace, driving new business growth & market share• Managing inventory levels & day to day queries of repack lines to cover for employee on long term absence• In conjunction with EMEA stakeholders, reviewing end to end supply chain process on new product development to improve supply, & applying learnings to continuity products

• Implementing WSSI process for Ecommerce operation: forecast total sales, stock & intake for full financial year to reduce costs & ensure stock is in place to meet customer demand• Managing stock for promotions & marketing activity: determining activity with ecommerce team, completing forecasts with internal teams & suppliers, managing intake & exit of stock to forecast• Implementing process for sales-driving business initiatives: online ‘bundle’ deals & Ebay shop• Reduction in stock to business forecasts for financial year end: analysis & identification of stock to be exited, determining action to take, execution of action & review• Improvement in on time in full deliveries from direct vendors through better forecasting & regular reporting

Responsibility for achieving weekly & monthly service level for largest volume brand within Estee Lauder .Leading weekly & monthly ops meetings with local stakeholders & brand team to identify & resolve out of stocks & low level inventory.Landing new launches to demand plan, on time & in full, driving best corporate practice to ensure success.Leading conference calls & face to face meetings with plants & global supply chain teams to discuss forthcoming issues & plan resolutions across affiliate supply chain team.Contributing & leading inventory elements of monthly meetings for senior management, advising on & providing support on commercial activity planned by brand teams.Leading projects to resolve poor service through short term tactical actions & longer term strategic resolutions.

Supporting projects to achieve key business objectives over three years: reduce stock inventory on direct import lines, reduce costs across supply chain & improve availabilityLiaising with freight & container forwarders to ensure fastest possible delivery & route to market through distribution centres to stores.Implementing process to routinely monitor orders on direct import lines, evaluate according to stock targets & working to merchandising teams to delay orders & amend system forecasts to resolve problems.Increased first time order accuracy from 82% to 91% & reduced lead times on key import vendors.

Responsibility to delivering sales, cash & margin rate to budgeted targetResponsible for managing the stock intake, exit & budgeted sales of each quarterly trading plan, taking into account annualised activity, new product innovation & turnover by supplier to meet agreed rebate targetsResponsibility to maintaining in store availability to targetReducing stock & working capital to company set targetWorking with buyer to improve lead time, minimum order quantities & pack sizes to reduce stock in business Working with the supply base to identify new promotional opportunitiesPlanning next year’s Range Review: negotiating lead times, pack sizes, minimum order quantities, replacement articles, identifying & implementing clearance to sell through future discontinued stock to most margin efficient method

Working as an integral part of the Paint Team, number one category in Homebase, responsible for 10% of the business salesResponsibility for meeting availability targets set by business within budgeted stock numbersResponsibility for maintaining stock numbers to weekly budgeted targetManaging promotions: determining promotions with buying team, completing forecasts with internal teams & suppliers, managing intake & exit of stock to forecast, reacting to over- or under-performance accordingly Day to day management of an assistant merchandiser, ensuring best performance possible from the teamReporting on key vendor performance to the business, encompassing purchases, forecast, service level, sales & stock performance vs year on year & key availability objectivesPlanning, implementing & reviewing range review new line & clearance performance activity to improve vendor range performance, deliver new products to market & delight our customersDeveloping new work streams within the business to improve our over-stock position & get the right stock into the right place at the right timeLeading projects to consolidate space for additional sales-driving activity & working with the business to update store plansEngaging colleagues across the business functions, chiefly visual planning & retail departments, to ensure in-store layouts reflect sales ratios & are customer intuitive, stores are aware of any forthcoming activity, & projects are landed in store right first timeImplementing store trials to drive future activity & sales growth

Responsibility for key ranging in under-performing stores, focussing on driving business in declining marketReviewing store’s performance to decide promotional campaign & advising on marketing to achieve best resultsWorking with suppliers to improve performance & bring new products to market ahead of competition Working with category teams internally to gear ranging towards a different marketLiaising closely with field team & store colleagues to gauge impact of executed plans & determine further opportunities Working on a sales driving project involving a review of ranges & space in store, determined by analysis, range layouts, equipment & store plansImplementing sales driving activity in store in the form of range reviews & range refreshesAnalysis to determine most suitable layouts on a by-store basis, working at store plan level detailWorking closely with visual planning team on improving layouts, cost of equipment, store workload & store plansReviewing new store openings with store format team to ensure best possible ranges included in new storesWorking on new format store based on new customer proposition, looking to develop new equipment & new POS solutions through working with supplier base & internal team

Managing domestic & direct-to-store stock into store, maintaining availability & ensuring over-stocks were minimised & reducedPlanning layouts for new season, working with visual planners on new season layouts to minimise displaced stock & clearance & ensure best selling lines are in the widest store distributionManaging an assistant merchandiser to ensure weekly key objectives were metManaging clearance stocks to ensure clearance opportunities are maximised in promotions & price points. Forecasting & managing stock-build for new seasonPlanning stock deliveries with suppliers to maximise logistical capabilitiesManaging key sales-driving projects, including critical paths, liaising between business stake-holders & suppliers, organising meetings & driving agenda forward

Ensuring smooth flow of intake into business to maintain key performance indicators of availability, depot service level & supplier serviceMaintaining forecasts on forecast demand system to ensure adequate stock flow to storesLiaising with suppliers for forecasts, issues & queriesReporting on daily & weekly sales activity to maximise stock availability in top storesManaging a merchandise assistant’s workloadManaging promotional events launch & exitOrdering & managing import lines

Managing domestic, direct-to-store & import stock through the business, ensuring availability is maintainedMaintaining & updating WSSIManaging import lines, forecasting, ordering, tracking & keeping on top of issues to prevent delays in dockingPlanning, implementing & exiting special events & additional activity in-storeManaging promotional stock activity & availabilityInput on range planning & new lines into the business, including forecasting & planning stock, managing clearance stock & maintaining availability on new lines

Managing domestic, direct to store & import stock into the DC ensuring depot availability is maintainedUpdating WSSIReporting & dealing on day to day issues

Calling stock into the business, directed by a merchandiserEnsuring smooth delivery into DCAllocating stock manually to stores

Calling stock into the business, directed by a merchandiserEnsuring smooth delivery into DCAllocating stock manually to stores