- Production and Publishing: Serve as key member of the Publishing team by managing day to day critical issues and long term corporate strategy. Communication with third-party businesses to secure partnerships. Lead the creation and implementation of publishing roadmaps across four AAA titles.- Manage Community Team: Oversee and coordinate five Community Managers across multiple products while tailoring process and increasing efficiency. Work with individuals to build Community Engagement plans along with identifying and reaching team milestones for monetization and retention.- Primary Community Manager for World of Tanks: Create and execute monthly/quarterly/yearly Community publishing strategy for North America. Resulted in over 2000% increase in engagement over previous months on social channels.- Data Reporting: Utilize data to drive decision making and optimize feature performance. Facilitating A/B tests, playtesting, and player experience reports to identify high impact efforts.- Created Needed Publishing Tools: Developed web tools to track and improve community team’s publishing efforts while maintaining focus business needs. Resulted in reducing publishing cycle from 6 weeks to 3 weeks.

- Primary Publishing Producer: Solely responsible for coordinating all World of Warships publishing and live service activities in the Americas.- AAA Product Launch in North America: Worked closely with the developer and regional publishers to launch World of Warships in NA/LATAM/CA. Assisted global launch planning and worldwide premiere.- Established Regional Publishing Process: Developed and implemented publishing process pipeline for the North America office while clarifying communication and aligning corporate bottom line and long term priorities for each department. This process was later adopted by global and regional publishing teams.- Game Design and Feature Testing: Supported the product team during development to design and test core features for launch. Then continued to assist in design and creation of new features and feedback for North America after launch.- Live Service: Establish and maintain process under strict deadlines. Build daily community engagement and monetization plans. Interpret metrics and provide on feedback on a live product.- Coordinate Regional Plans with Global teams: Served as liaison for existing relationships between Development and Publishing. Analyzed Publishing requests for the Development team. Provide risk assessments and mitigation strategies on a global level.- Developed and Manage End Game Content Pipeline for North America: Managed and designed end-game content for high-end players, escalated critical issues, and monitored game service during prime times for World of Tanks PC.

Clan Wars/End Game content for North America