Christopher Tate Email & Phone Number

Lansing, Mi, Us

Lansing, Michigan, United States

Lansing, Michigan Area

· Held various positions in Production and Quality Control at multiple assembly plants. · Develop business plan for my department, cascade area goals to my department and down to my Team Leaders and Team Members. · Manage as many as over 40 hourly employees, ranging from Team Leaders to Team Members. · Lead and develop plans for implementation of efficiency gains for the various departments I’ve led, worked as a liaison between Team Leaders, Union, and Upper Management. · Coordinate with Team Leaders, Superiors, and Industrial engineering to recognize opportunities for efficiency improvements. · Supervised Quality CARE line, which acts as the final quality control inspection point for vehicles before they are shipped to dealerships and customers. · Lead department daily and support Business Plan by meeting Safety, People, Quality, Responsiveness, Cost, and Environmental metrics. · Respond to Production and Quality issues as they arise, in a fast paced high pressure environment. · Use various General Motors computer programs as a tool to research business trends and drive continuous improvement. · Apply knowledge of various federal regulations pertaining to the auto industry to ensure customers are buying the highest quality and safest vehicle possible.

East Lansing

· Answer questions, concerns, and problem-solve for members regarding Credit Union Services. · Provide knowledge and expertise to assist customers in making important financial decisions. · Consistently held the highest rate on successful answered calls on a staff of more than forty specialists. · Maintain functional knowledge of State and Federal laws pertaining to the financial industry. · Detect fraud and respond accordingly, escalate cases to superiors as necessary. · Utilize Call Center tools and technology to assist members in the most efficient way possible.