Christopher Taylor Email & Phone Number

Responding to calls, emails, or chats from customers who have questions regarding their benefits package which may include: 401K, Health Insurance, Pension, or Payroll related inquiries.Assisting with website or application related issues in regards to accessing their benefits.Answering questions regarding products or services the customer may have.Documenting customer interactions in the client system thoroughly, using proper spelling, grammar, and punctuation.Transferring data from documents into the client's system.Making outbound calls to follow up and resolve customer issues as needed.Responding to email or chat inquiries from customers related to their benefits information.Processing transactions such as health enrollments, tax and direct deposit information updates, 401K withdrawals or contributions, and retirement elections.Partnering with other internal departments, Human Resource teams, etc, to ensure that the best and most accurate information and resolution is provided for the customer's issue.Conducting independent research, utilizing tools and resources you are provided, to determine the best resolution to a customer's case.

Conduct independent political polling on candidates and issues of importance throughout the United States.Conduct customer satisfaction interviews.Market research for internationally recognized product brandsWork independently but for a cumulative goal of completing an assigned project.Conduct yourself in a professional manner and move efficiently from one interview to the next without distraction.

Houston, Texas, United States

• Receive in merchandise from partners.• Stock merchandise while attaining to a productivity and performance goals • Clean, load and unload the zones for the pallets to move in to stock.• Do research and release on errors other team members could have made. • Stock with 100% accuracy• Use RF Unit to achieve stocking goals.• Use walkie to call forklift operators.• Became Safety Captain so I also ensure safety of team

A remote technical/billing agent for at&t. Help customers with troubleshooting devices, modems and any other att service they have. Also helping determine and review customer bills for any att service and apply refunds/credits when needed. T1 agent on floor. Through Conner stone Staffing. Sale and promote new products and or upgrades to customers. Became shift leader with same job duties but the responsibility of helping team members when they had questions and ensuring call queue was at 0 before we left.

Cleveland, Texas, United States

• Internship server/cook• Worked for my high school culinary arts restaurant• Served guest that came and prep, prepare and cook meals • Give guest the menus, drinks, and utensils • Greet guest with politeness and professionalism