Christopher Taylor Email & Phone Number

Houston, Texas, United States

Greater Houston

-Strategic Leadership and Solution Development: Spearheaded substantial, complex Digital Transformation initiatives targeting the Financial Services and Insurance sector globally. Leveraged extensive consulting experience to lead the strategic development of business cases and craft integrated solutions addressing customer business challenges through the OneNTT delivery framework, securing over ~$650 million in Total Contract Value in 2023.-Operational Excellence and Continuous… Show more -Strategic Leadership and Solution Development: Spearheaded substantial, complex Digital Transformation initiatives targeting the Financial Services and Insurance sector globally. Leveraged extensive consulting experience to lead the strategic development of business cases and craft integrated solutions addressing customer business challenges through the OneNTT delivery framework, securing over ~$650 million in Total Contract Value in 2023.-Operational Excellence and Continuous Improvement: Championed a culture of continuous improvement, automation, and operational excellence, embedding DevOps and SRE best practices into our solution architecture. Achieved a 100% close rate on renewals in 2023 for FSI, with a team that met and exceeded all win rate, close rate, Best and Final Offer(BAFO), down-select, and revenue targets.-Client Relationship Management and Growth: Collaborated closely with Account Management and cross-functional teams to enhance customer satisfaction and identify growth opportunities. Led pivotal negotiations and proactive solution-related service issue resolutions, resulting in substantial licensing cost reductions and successful contract renewals. Initiated and led the NTT DATA Architect Training Initiative, significantly improving customer presentation confidence and engagement. Show less

Plano, Texas

-Strategic Leadership in IT Outsourcing: Orchestrated and secured complex IT Outsourcing deals with a Total Contract Value (TCV) ranging from $5 million to $150 million, spanning 3 to 10 years. Led solution and technical architects in designing and delivering digital transformations and managed services across dynamic workplace, data center ITO, public cloud, hybrid cloud, and cybersecurity.-Sales Strategy and Governance: Collaborated with go-to-market teams on sales strategy, account… Show more -Strategic Leadership in IT Outsourcing: Orchestrated and secured complex IT Outsourcing deals with a Total Contract Value (TCV) ranging from $5 million to $150 million, spanning 3 to 10 years. Led solution and technical architects in designing and delivering digital transformations and managed services across dynamic workplace, data center ITO, public cloud, hybrid cloud, and cybersecurity.-Sales Strategy and Governance: Collaborated with go-to-market teams on sales strategy, account planning, strategy development, deal qualification, and competitive analysis. Oversaw the RFI/RFP/Due diligence process, ensuring governance compliance and timely responses to RFI/RFP/RFQ, contributing to successful deal closures and business growth.-Customer Journey Design and Multi-Stakeholder Collaboration: Envisioned and designed customer journeys from current to future state, delivering strong value propositions and differentiation. Ensured multi-stakeholder collaboration across sales, client executives, SMEs, technical architects, pricing, projects, transition, transformation, delivery, and partners to drive client success throughout the engagement lifecycle. Show less

Plano, Texas

-Global Solution Design and Architecture: Designed and architected solutions for Workplace Services, Data Center & Cloud Services, and Network and Security Services across various industry verticals (Public Sector, FSI, MFG, HCLS, and Commercial) globally. Applied domain expertise and innovative ideas to collaborate with Bid Managers, onsite sales teams, internal delivery organizations, Domain SMEs, and third-party vendors to create winning solutions.-Client Advocacy and Strategic… Show more -Global Solution Design and Architecture: Designed and architected solutions for Workplace Services, Data Center & Cloud Services, and Network and Security Services across various industry verticals (Public Sector, FSI, MFG, HCLS, and Commercial) globally. Applied domain expertise and innovative ideas to collaborate with Bid Managers, onsite sales teams, internal delivery organizations, Domain SMEs, and third-party vendors to create winning solutions.-Client Advocacy and Strategic Leadership: Acted as an advocate for clients, leading the overall solution approach, including the transformation from the as-is to the to-be state to enable business outcomes. Composed RFP/RFI responses and applicable services agreements, specifying processes, technology, staffing, deliverables, commitments, risk, and project management aspects of a solution.-Sales Achievement and Recognition: Led four strategic Financial Services opportunities to closure, resulting in ~$263M in Total Contract Value (TCV) in 2015. Recognized with the Banking Financial Services and Insurance (BFSI) Win of the Year award for a large financial services customer DC Migration and Private Cloud opportunity and named a finalist for Dell Services Infrastructure Principal Architect of the Year 2015. Show less

Plano, Texas

-Infrastructure Standards and Skill Development: Built a strong skillset within the team to better service customers and provided input to architecture review boards to develop standards for infrastructure hardware and software solutions, ensuring consistent service delivery.-Consulting and Project Leadership: Delivered consulting services for Data Center Migrations and transitioning of support services, conducting expert analysis of client environments to recommend cost-effective… Show more -Infrastructure Standards and Skill Development: Built a strong skillset within the team to better service customers and provided input to architecture review boards to develop standards for infrastructure hardware and software solutions, ensuring consistent service delivery.-Consulting and Project Leadership: Delivered consulting services for Data Center Migrations and transitioning of support services, conducting expert analysis of client environments to recommend cost-effective improvements. Represented infrastructure teams in RFPs, new business deals, and presentations, calculating work effort and high-level project tasks for prospective deals.-Resource Management and Process Optimization: Served as DM/Project Lead on various cross-platform projects, participated in talent acquisition, and created repeatable processes to build practices around service offerings. Matched Unix resources with appropriate assignments to ensure billable hours and timely completion of deliverables by qualified resources. Show less

Westlake, Texas