Christopher Thomsen

Christopher Thomsen Email and Phone Number

Technolgy Analyst and Product Owner @ State Farm
Orion, IL, US
Christopher Thomsen's Location
Orion, Illinois, United States, United States
Christopher Thomsen's Contact Details

Christopher Thomsen personal email

n/a
About Christopher Thomsen

Accomplished Product Manager with expertise in directing digital communication strategies, enhancing collaboration, and achieving cost savings through strategic license management. Skilled in negotiating SaaS contracts, managing vendor relationships, and leading cross-functional teams. Proven success in aligning product roadmaps with goals, optimizing platform performance, and reducing overhead with CCaaS solutions. Proficient in Agile and Scrum methodologies, with certifications in both, and experienced in backlog management using Jira and Azure DevOps. Ready to deliver innovative solutions in similar role.

Christopher Thomsen's Current Company Details
State Farm

State Farm

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Technolgy Analyst and Product Owner
Orion, IL, US
Website:
statefarm.com
Employees:
107175
Christopher Thomsen Work Experience Details
  • State Farm
    Technolgy Analyst And Product Owner
    State Farm
    Orion, Il, Us
    View
  • State Farm
    Technolgy Analyst/Product Owner
    State Farm Nov 2024 - Present
    Bloomington, Illinois, United States
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  • John Deere
    Product Manager
    John Deere Sep 2021 - Jul 2024
    Moline, Illinois, United States
    Directed product strategy for global digital communication platforms. Managed vendor relationships and negotiated multi-million-dollar SaaS contracts to ensure cost-effective and efficient operations. Collaborated with the Engineering Manager to align the product roadmap with strategic goals, leveraging feedback from Executive Level Managers and End Users. Led agile ceremonies, maintained the product backlog, and focused on continuous improvement of key metrics for product success. Analyzed data to optimize call quality and user experience on platforms like Microsoft Teams and Cisco voice calling.● Migrated 500 Contact Center agents to CCaaS solution, streamlining communication and cutting overhead.● Reduced Microsoft license costs by 13%, exceeding 10% reduction goal.● Communicated product updates to 700 stakeholders globally, enhancing transparency and engagement.● Led efforts to decrease vulnerabilities in Microsoft environment by 80%, significantly enhancing system security.● Managed critical SaaS vendor relationships, ensuring seamless operation of communication tools for global teams.
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  • Modern Woodmen Of America
    Sr. Administrative Solutions Analyst/Project Manager
    Modern Woodmen Of America Sep 2018 - Oct 2021
    Rock Island, Illinois
    Led strategic modernization projects to enhance business processes, including comprehensive overhaul of Beneficiary system, resulting in streamlined platform with reduced manual processing. Managed cross-functional teams of developers and business analysts, ensuring projects were adequately staffed and objectives met. Directed development and launch of mobile application for field agents, significantly improving efficiency and customer service capabilities. Conducted thorough business partner requirement analysis using various methods to guarantee clear understanding between technical and business teams. Initiated projects by estimating costs and authoring project charters, laying groundwork for successful modernization efforts.● Led development of mobile app for field agents, enhancing remote data access and customer service.● Managed 8–10-member team to deliver mobile app that significantly improved efficiency.● Conducted thorough analysis and workshops to align business needs with IT capabilities.● Authored project charters and cost estimates for strategic initiatives, driving organizational modernization.● Overhauled Beneficiary recording system from legacy interface to modern Windows-based system, improving efficiency and new hire training.
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  • State Farm ®
    It Business Analyst
    State Farm ® Jan 2005 - Aug 2018
    Bloomington, Illinois
    Led cross-functional project teams to analyze business requirements, streamline processes, and ensure seamless integration of systems across multiple product areas. Conducted comprehensive document analysis, interviews, workshops, and workflow evaluations to identify and address business needs. Spearheaded development of UX wireframes, process flows, and requirements for new customer-facing sales platform, enhancing online product bundling and purchasing experience. Directed transition of Mortgage Loan Servicing platform, focusing on accounting systems to facilitate transactional data flow into general ledger. Served as Product Owner on SAFe Agile team, managing big data initiatives and maintaining clear communication with stakeholders through regular updates and strategic planning sessions.● Redesigned online shopping cart, improving insurance product bundling and purchasing.● Integrated new Mortgage Loan Servicing platform with general ledger for accurate reporting.● Authored and managed user stories, aligning with business goals and aiding program planning.● Led comprehensive testing efforts, ensuring successful outcomes across all test types.● Managed auto policy data transfer and accounting processes during Canadian portfolio divestiture, cutting operating costs.
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Christopher Thomsen Skills

Requirements Analysis Requirements Gathering User Acceptance Testing Agile And Waterfall Methodologies Project Coordination Project Planning Project Estimation It Service Management Process Management Incident Management Business Analysis Financial Accounting General Insurance Insurance Business Relationship Management Behavior Driven Development Scaled Agile Framework Liasoning Sharepoint Microsoft Office Independent Organization Skills Written Communication Oral Communication Teamwork Accountability

Christopher Thomsen Education Details

Frequently Asked Questions about Christopher Thomsen

What company does Christopher Thomsen work for?

Christopher Thomsen works for State Farm

What is Christopher Thomsen's role at the current company?

Christopher Thomsen's current role is Technolgy Analyst and Product Owner.

What is Christopher Thomsen's email address?

Christopher Thomsen's email address is ch****@****men.org

What is Christopher Thomsen's direct phone number?

Christopher Thomsen's direct phone number is +130921*****

What schools did Christopher Thomsen attend?

Christopher Thomsen attended Western Illinois University.

What skills is Christopher Thomsen known for?

Christopher Thomsen has skills like Requirements Analysis, Requirements Gathering, User Acceptance Testing, Agile And Waterfall Methodologies, Project Coordination, Project Planning, Project Estimation, It Service Management, Process Management, Incident Management, Business Analysis, Financial Accounting.

Who are Christopher Thomsen's colleagues?

Christopher Thomsen's colleagues are Everett D Watson, Tedasia Mccalister, Elizabeth King, Lester Quiroa, Erik Montgomery, Natalie Miller, Dennis Fraga.

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