As an Operations Manager at Nordstrom, I oversee the fulfillment and distribution of a large e-commerce omnichannel, ensuring quality, efficiency, and customer satisfaction. I have several qualifying years of experience in supply chain and logistics management, spanning various industries and markets, including retail apparel, pet supplies, handbags, manufacturing food production, and aquatics systems.I am passionate about developing and empowering my team, fostering a culture of collaboration, safety, and excellence. I have successfully coordinated and supervised the relocation and commissioning of four warehouses, without compromising the delivery deadlines or customer expectations. I have also implemented process improvements, using data analysis, proven practices, and the 4 Disciplines of Execution framework, to optimize the merchandise flow and reduce costs. I have strong skills in Microsoft Office, WMS, ERP, and ASN/EDI systems, demand planning, and I am fluent in Spanish.