Christopher W. Email & Phone Number

Omaha, Nebraska, United States

• Provide first and second level technical support for all users by phone email or on site support.• Manage the helpdesk queue by handling any tasks that come in or assigning them to the system administrator.• Manage active directory by creating new users and managing any permissions.• Provide any necessary on site technical support for the Bergen and Methodist clinics.• Work with outside vendors to resolve network outages and 3rd party system issues. • Reorder and replace any necessary hardware or software license’s as needed. • Perform new user I.T. orientations and walkthroughs.

Greater Omaha Area

Greater Omaha Area

Provide first and second level phone, remote control and Desktop break-fix support, software installs, new user setups, printer support, user training, machine rebuilding, computer imaging, password resets and preventive maintenance for 400 Salvation Army users in the Nebraska, Iowa and South Dakota area. Administrative tasks such as operate and update active directory, maintain computer and printer inventory, speak with hardware vendors, monitor network status and connections, manage Spiceworks tickets, order equipment, set-up servers, firewalls, modems and Wi-Fi at organization locations and manage Shoretel VOIP phone directory.

Greater Omaha Area

Support PC, laptops, printers, and servers for end-users for multiple small business clients in the Omaha area. Respond to Autotask tickets over the phone and through e-mail to troubleshoot and resolve issues remotely and on-site. Operate active directory, order new hardware, communicate with vendors, diagnose and repair computers, and follow up with end-users to ensure full resolutions.

Greater Omaha Area

Install computer hardware and software for Alegent/Creighton hospitals and clinics for the EPIC software implementation project. Local I.T. support for multiple Alegent/Creighton locations with duties including; changing passwords, updating software, imaging computers, adding/removing computers from domain, operating active directory, operating IGEL universal management console, ordering supplies, picking up and delivering equipment, leading hardware upgrade teams, and fixing any technical and computer hardware issues needed at multiple locations.

Greater Omaha Area

Accurately process and record any member transactions including: cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers, complete and file account verifications and loan documents as well as promote and advise members on the bank's products and services.

Greater Omaha Area