Christopher W. Email & Phone Number

Fort Mill, South Carolina, United States

Fort Mill, Sc, United States

Fort Mill, South Carolina

Charlotte, North Carolina

Charlotte, North Carolina Area

Results-driven, customer-centered manager with 3+ years in store management experience, and 15+ years in customer services and sales positions. Provides outstanding leadership skills, customer service expertise, and passion for technology to deliver solutions that exceed expectations. Empowering sales team to be customer champions by providing ongoing demonstration, coaching, and development. Encourages retail environment that provides a positive experience for both internal and external customers alike.

Charlotte, Nc

Consistently exceeds monthly sales goals and quotas in both new activations as well as renewal activations. Possess leadership skills needed to lead team and/or individuals to meet and exceed assigned quotas and manage churn. Shares industry knowledge and findings with the team, so that all have an opportunity to be successful.Developed client base through an ongoing process of building personal and professional relationships and providing outstanding service and efforts to clients and prospects.

Alpharetta, Georgia, United States

• Reviewed resumes to determine candidates’ qualifications and credentials.• Conducted phone interviews with applicants that met the basic qualifications. • Lead candidates through the selection process to ensure a positive candidate experience. • Maintained record keeping in applicant tracking system Taleo to ensure compliance.• Coordinated interviews between the hiring managers and candidates.

Charlotte, North Carolina Area

Accountable for product development, design of the sales organization structure, creation of effective marketing strategies and campaigns, sales and sales management.Consistently achieved 125% or more of monthly sales goalsFocused on retaining customers and reducing churn through consultative selling techniques.Successfully achieve sales and customer service objectives while exceeding revenue goals.

Falls Church, Virginia

Handled requests from existing or new customers or their agents (where applicable) for installation, disconnection or changes of telephone systems /services.Met and exceeded monthly sales objectives by negotiating and closing sales.Identified customer needs and recommend wireless solutions with regard to price plans, data and other enhances services.

Hampton, Va. / Charlotte, Nc.

Analyzed customer needs, present solutions and add value through the delivery of products and servicesRecommended wireless solutions with regard to enhanced services, features, rate plans, handsets and accessories based on customer needs.Delivered exceptional customer service and effectively resolve customer issues "The Very First Time". Provided leadership, direction and instruction to new sales representatives, while maintaining a high level of consumer satisfaction.

Bachelors Of Psychology, Psychology, 3.89

Activities and Societies: Omega Nu Lambda - National Honor Society Open to Networking

A+ Certification Course

Network + Certification Course

Vocational Project Management Overview / Basics Of Project Management

Organizational Leadership