Christopher Gentry Email & Phone Number

Orting, Wa, Us

Orting, Wa, Us

Poland

United States

Supervised a team of 6 civilians and 4 military members, oversaw various critical functions for 404 personnel, including safety, security clearances, travel, records management, and anti-terrorism programs. Served as the primary point of contact for senior leader admin support.● Head supervisor for 10-person executive division, overseeing all programs and projects for 404-member unit. Utilized advanced Transformational, Servant, and SLT(Situational Leadership Theory) leadership techniques. Oversaw change management, executive level status reporting, and routine briefings.● Organized & chaired weekly executive briefings featuring 7 directors and senior executive. Presentation included Human Resource Management actions, Continuous Process Improvement initiatives, facility management, and more.● Supervised facility management for 12 office buildings, 9 Maintenance Repair & Overhaul shops, 6 aircraft hangers, and 4 explosive storage areas. Conducted annual inspections, key audits, facilitated work orders, fire extinguishment services, and OSHA safety inspections.● Managed Squadron’s Lock Out Tag Out (LOTO) program for geographically separate hydraulic. metals tech (fabrication), wheel & tire, and sheet metal shops. Trained new LOTO appointees, performed scheduled/unscheduled inspections to ensure safe facility equipment maintenance.● Supervised global temporary relocations, authorizing 207 trips with airfare, rental cars, lodging, and per diem entitlements. Managed $537K in travel reimbursements annually and ensured adherence to official travel procedures.● Oversaw two Human and Material budgets totaling $783K, achieving $28K under budget across both projects. Prioritized maintenance, negotiated contracts, and implemented cost-saving measures to optimize spending.● Supervised software licensing and system maintenance for 8 Information Technology accounts, consisting of 374 assets valued at $411K.

Washington, United States

In my role as Operations Manager and Project Manager, I mentored supervisors and led a 23-person maintenance team responsible for servicing 40 C-17 aircraft valued at $6.4B.● Solved problems and removed roadblocks utilizing Bolman & Deals Four-Frame Model. Cauterized problems into Human Recourses, Structural, Political, and/or Symbolic frames to tackle challenges efficiently.● Implemented cutting-edge Automated Battery Management System through strategic allocation of organizational funds. Negotiated contracts, bids, and training with California based manufacturing company. Doubled annual efficiency safely despite manpower reductions, earning the prestigious US Safety Save Award.● Negotiated with local customers to facilitate aviation demands for liquid oxygen servicing trailers vs. operational service limitations. Authored a Memorandum of Agreement to establish baseline requirements for meeting & exceeding customer expectations without adversely effecting mission capability.● Discovered maintenance tasks not factored into Logistics Composite Model (LCOM). Established new processes to ensure work was getting factored into manpower allocations and worked with Manpower Office to re-accomplish maintenance interviews, ensuring proper calculations.● Utilized Six Sigma Continuous Process Improvement value stream map and acquired facilities explosive storage license, reducing personnel exposed to hazard during explosive transportation by 50%.● Solved supply contracting dispute after vendor changed procurement for Aeronautic Battery Cells to “sole source.” Negotiated Blanket Purchasing Agreement contract, averting catastrophic aviation mission impairment.● Collaborated monthly with Boeing engineers via supply chain working groups, engaging 18 joint agencies and 9 international allies, to resolve technical hurdles and alleviate supply chain constraints.

Aviano, Friuli-Venezia Giulia, Italy

Led 12 Electrical and Environmental technicians, ensuring precise maintenance on 25 F-16C aircraft valued at $950M. Provided expert guidance on troubleshooting and advanced maintenance. Enforcing strict adherence to technical data and safety protocols.● Head Electrical & Environmental Technician, overseeing 24hr aircraft systems maintenance operations. Trained and supervised a team of 12 personnel, cultivating mechanical proficiencies and optimizing operational readiness.● Oversaw a team of 52 maintenance personnel across 3 specialized skill sets. Analyzed 274 reported discrepancies from pilots, including 24 critical incidents and 8 ground aborts.● Implemented rigorous Technical Order adherence, guiding 12 personnel through 26 Personal Evaluations, 18 Quality Verification Inspections, and 55 Special Inspections. Achieved an impressive 97% Quality Assurance pass rate.● Submitted official reports and policy memorandums on schedule, using MS Office and military database software.

Aviano, Friuli-Venezia Giulia, Italy

As the Lead Electrical and Environmental System Technician, I was entrusted with overseeing a team of 12 technicians responsible for maintaining F-16CM Block 40 aircraft valued at over $950M. My role involved ensuring the efficient execution of scheduled and unscheduled maintenance tasks, strict adherence to technical data, and meticulous compliance with safety protocols. I coordinated closely with production management and mission operations to meet daily flying requirements and provide accurate aircraft status reports.Key Results Achieved:• Directed maintenance personnel through Time Compliance Technical Order completion, achieving an exceptional 99.4% Maintenance Scheduling Effectiveness rate.• Provided oversight during critical maintenance tasks, contributing to operational success and mission readiness during NATO exercises.• Maintained a remarkable 94% Quality Assurance pass rate for the shop, reflecting high standards of maintenance excellence.• Offered training and mentorship to enhance team qualifications and operational effectiveness, fostering a culture of continuous improvement.• Upheld stringent standards of maintenance excellence, significantly contributing to the overall operational readiness of the aircraft fleet.

Osan, Gyeonggi, South Korea

In my role as Lead Electrical and Environmental System Technician, I oversaw the inspection, repair, overhaul, modification, and operational testing of Electrical and Environmental components on a fleet of F-16 and A-10 aircraft. Additionally, I ensured compliance with periodic phase inspection requirements for the aircraft's systems and maintained various critical support equipment essential for aircraft operations.Key Results Achieved:• Supervised external fuel tank repairs, contributing to the successful deployment of 384 RED FLAG sorties.• Implemented an AGE inspection tracker to enhance oversight of mission-critical equipment, achieving 100% inspection compliance.• Addressed phase maintenance training deficiencies, resulting in the completion of phase inspections on time.• Streamlined the gaseous oxygen bottle replacement process, saving 8-man hours per week.• Enforced high Due in From Maintenance standards, reducing average turnaround time by 60% and saving the Air Force $30K.• Led training sessions to prevent potential mishaps and Quality Assurance fails during stand-down for standards.• Completed Algebra class and maintained a 4.0 GPA in pursuit of an Aircraft Maintenance Technology degree.• Volunteered for Military Professional of the Year ceremony and booster club fundraisers, contributing to unit morale and cohesion.• Coordinated the upgrade of aircraft throttle quadrant tester assembly, ensuring the section's repair capability remained at 100%.• Directed the repair of 20 line replaceable units, saving the Air Force $500K in replacement costs and ensuring mission readiness.• Spearheaded the preparation of equipment, resources, and personnel for operational readiness exercises, validating the section's war readiness.

Grand Forks, North Dakota, United States

In my role as an Electrical/Environmental Systems Journeyman, I was responsible for inspecting, troubleshooting, installing, and maintaining aircraft power and air distribution systems, subsystems, and components. Utilizing technical publications and schematic diagrams, I isolated malfunctions and employed electrical meters and test equipment to ensure operational integrity. Additionally, I performed organizational/intermediate maintenance tasks, including pre-flights, through-flights, home station checks, ground handling, servicing, and launch/recovery actions.Key Results Achieved:• Deployed for 139 days in support of various operations, offloading 195M pounds of fuel to 19K coalition aircraft.• Identified and replaced a defective starter valve connector, averting potential $1.2M in engine damage.• Detected and addressed issues such as a delaminated pilot's window and a shorted temp relay, ensuring crew safety and mission completion.• Volunteered for off-duty activities like setting up a USO show and serving as an active flight Physical Training Leader, promoting unit morale and fitness readiness.• Provided vital technical support during critical situations, such as replacing a faulty truck level switch and resolving engine fire indication discrepancies, ensuring mission success and aircraft safety.• Contributed to mission readiness and maintenance efficiency by assisting in various maintenance tasks, including engine replacements and system modifications.

Renton, Washington, United States

Selected for 5-member Global Aftersales Standup Tiger Team. Assigned to Represent voice of customer, define customer experience, and requirements for Aftersales diagnostic tools. Developed business cases and plans to present to executive leadership.● Created Comprehensive analysis between software options to include Siemens Capital E/E Publisher and SABER for feasibility of future interactive wiring schematic integration with strategic initiatives.● Conducted in depth review on various diagnostic technology options to facilitate make/buy decisions executive leadership in coordination with the Director of Global Aftersales Technology. ● Worked with industry experts on Salesforce customer service program TCS 365. Met with Salesforce representative team on alignment of strategic initiative, road mapping future state Global Aftersales Technology services.● Coordinated with 3 globally separate division to strategically align key voice of the customer business initiatives to create an improved, consistent, customer service experience.● Coordinated with PTC, Global Aftersales, Kenworth, Peterbilt, and DAF to enhance Service Experience strategy through integration of division strategies & goals.

Master'S Degree

Bachelor Of Business Administration - Bba

Associate'S Degree

Undergraduate

Education record

Education record