Sales Support Specialist
CurrentReviews and processes orders received via phone, e-mail and fax from sales representative/key account manager and Electronic Data Interchange (EDI) orders in a timely and accurate mannerProcesses credit and re-bill transactions as requiredAllocates inventory when product is available; including back orders and consigning orders to ship cost effectivelyCreates open order reports and provides reports to sales representatives and key account managers weekly or as… Show more Reviews and processes orders received via phone, e-mail and fax from sales representative/key account manager and Electronic Data Interchange (EDI) orders in a timely and accurate mannerProcesses credit and re-bill transactions as requiredAllocates inventory when product is available; including back orders and consigning orders to ship cost effectivelyCreates open order reports and provides reports to sales representatives and key account managers weekly or as requiredCommunicates any issues impacting customer satisfaction such as, inventory shortages, customer back orders, difficulties processing orders and delayed shipments with key stakeholdersProvides order & credit confirmation numbers and other related information via email to independent dealers, retail outlets, sales representatives and key account managers as requiredResponsible for the processing of Damage Allowance and Price Adjustments Show less
